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Level AI Tech Stack

AI agents and analytics for sales and customer service operations

Software Development Mountain View, California 51–200 employees Founded 2018 Privately Held

Level AI builds NLP-native automation for sales and support workflows, running production pipelines on PyTorch, Transformers, and LangChain with infrastructure across AWS, Azure, and GCP. The stack reveals a maturing ML platform: they're actively scaling real-time data processing (Kafka, Pub/Sub), building RAG and agent orchestration (LangGraph), and layering observability into production systems — all hallmarks of moving from prototype to enterprise-grade operations. Senior engineering talent dominates hiring (25 of 35 open roles), matched by investments in data warehouse schema and monitoring, suggesting they're building operational depth as much as product breadth.

Tech Stack 89 technologies

Core StackPython PyTorch LangChain Docker Kubernetes AWS Kafka Django React TypeScript Firebase Webpack Redux JavaScript Transformers LangGraph BERT Llama Qwen Gemma DeepSeek Azure GCP Pub/Sub Ahrefs Semrush Wikidata Chart.js D3.js Recharts+57 more

What Level AI Is Building

Challenges

  • Operational workflow inefficiencies
  • Defining sales process
  • Building sales culture
  • Scaling operational processes
  • Scaling real-time data processing
  • Ensuring high uptime
  • High availability
  • Security compliance
  • Observability
  • Scaling enterprise demand engines

Active Projects

  • Monitoring and continual learning
  • Production nlp pipelines
  • Retrieval-augmented generation (rag) and tool integrations
  • Scaling level ai technology stack
  • Data warehouse schema development
  • Data propagation processes
  • Customer / partner onboarding and operations
  • Leadership and company offsites
  • Llm-powered agents for internal tools and customer-facing products
  • Customer pilots and pocs

Hiring Activity

Accelerating35 roles · 20 in 30d

Department

Engineering
22
Sales
9
Marketing
2
Ops
2

Seniority

Senior
25
Lead
3
Mid
3
Junior
2
Principal
2
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About Level AI

Level AI provides AI-powered quality monitoring, insights, and autonomous agents for customer-facing teams in sales and support. Founded in 2018 and based in Mountain View, the company serves mid-market to enterprise buyers across financial services, SaaS, and hospitality verticals. The product surfaces three capabilities: call and interaction analysis (monitoring and continual learning), strategic reporting (data warehouse-backed insights), and agent automation (LLM-powered workflows). Go-to-market is sales-led, with current hiring accelerating across engineering and sales roles in the US and India.

HeadquartersMountain View, California
Company Size51–200 employees
Founded2018
Hiring MarketsIndia, United States

Frequently Asked Questions

What tech stack does Level AI use?

Python, PyTorch, Transformers, LangChain, LangGraph for ML; Kafka, Pub/Sub for streaming; AWS, Azure, GCP for infrastructure; React, TypeScript, Redux for frontend; Django for backend services.

What is Level AI working on?

Production NLP pipelines, RAG and tool integrations, LLM-powered agents for customer-facing and internal products, real-time data processing at scale, data warehouse development, and enterprise onboarding workflows.

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