Regal builds a voice AI agent platform targeting enterprise contact centers. The stack is heavily AWS-native (Fargate, Lambda, SageMaker, Kinesis) with Python/TypeScript backends and modern observability (Datadog, CloudWatch), reflecting a company optimizing for low-latency agent deployment at scale. Active hiring is sales-heavy (4 open roles) alongside smaller engineering and data teams, paired with pain points around SLA adherence and observability gaps — a pattern suggesting Regal is scaling customer acquisition while maturing production reliability.
Regal is an AI agent platform built for enterprise customer experience teams, launched in 2020 and based in New York. The product targets support, sales, and operations use cases within contact centers, enabling customers to build, test, and deploy autonomous voice agents alongside human agents. The platform connects to first-party customer data and includes A/B testing and performance monitoring to drive continuous improvement in contact center operations. Current projects span agent infrastructure (deployment, prompt engineering, custom functions), internal tooling (IDP, observability, testing), and measurement frameworks. The company operates at 51–200 employees with active hiring across sales, support, and technical roles.
Regal runs on AWS (Fargate, Lambda, SageMaker, Kinesis), Python and TypeScript, PostgreSQL/Aurora/DynamoDB, and uses Datadog for observability, Twilio for voice, Salesforce for CRM, and React for frontend.
Regal is headquartered in New York and currently hiring only in the United States.
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REGAL's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →
This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.