R

REGAL Tech Stack

Voice AI agents for enterprise customer support and sales

Technology, Information and Internet New York 51–200 employees Founded 2020 Privately Held

Regal builds generative AI agents purpose-built for customer-facing operations at mid-market and enterprise companies. The stack reveals a contact-center DNA: Twilio for voice, Salesforce + Salesloft + ZoomInfo for CRM integration, and orchestration via Node.js, GraphQL, and Kinesis for low-latency agent deployment. Active hiring skews heavily toward support (8 roles) and sales (7 roles)—a signature pattern of a sales-led company fighting adoption and CAC challenges while scaling customer strategy functions in parallel.

Tech Stack 31 technologies

Core StackSalesforce Salesloft ZoomInfo React Nest.js GraphQL TypeScript Python PostgreSQL Redis DynamoDB Twilio Node.js AWS AWS Lambda Terraform Datadog LinkedIn Sales Navigator Kinesis TikTok LinkedIn SQL HTML AWS Fargate Bash Aurora OpenSearch AWS SQS BullMQ AWS CloudWatch+1 more

AdoptingTikTok

What REGAL Is Building

◆Challenges

Optimizing cac
Low adoption rates
Scaling new marketing channels
Reducing technical friction
Ensuring measurable impact within first two weeks
Retention and renewal challenges
Scaling customer strategy organization
Enterprise-scale deals
Complex sales cycles
Simplify complex workflows

▲Active Projects

Repeatable playbooks
Customer strategy organization
Launch methodology
Run rapid-fire experiments across paid social, display, and website
Support ticketing and knowledge infrastructure
Rapid experiments execution
Prompt engineering techniques
New functions for ai agents
Enhancing ai agent performance
Ai-driven communication workflow integration

Hiring Activity

Accelerating30 roles · 15 in 30d

Department

Support

8

Sales

7

Engineering

4

Marketing

3

Product

3

HR

1

Ops

1

Other

1

Seniority

Senior

8

Junior

6

Mid

6

Lead

3

Director

2

Manager

2

Intern

1

Company intelligence

Find more companies like REGAL by tech stack, pain points and active projects

Get started free

About REGAL

Regal is an AI agent platform for enterprise customer experience, launched in 2020 and headquartered in New York. The company targets consumer businesses seeking to automate support, sales, and operations calls through generative AI agents. Regal's core offering combines three layers: an agent-building and deployment infrastructure (low-latency, omniscient, always-on); first-party customer data integration to personalize conversations; and A/B testing tools for contact-center teams to run continuous improvement cycles without requiring engineering lift. The 51–200-person team operates across the United States and Canada, with current hiring velocity accelerating.

HeadquartersNew York

Company Size51–200 employees

Founded2020

Hiring MarketsUnited States, Canada

Frequently Asked Questions

What is Regal's tech stack?

Regal uses Salesforce, Twilio, Kinesis, DynamoDB, and PostgreSQL as core infrastructure; Node.js, React, and GraphQL for application; AWS (Lambda, Fargate, SQS) for compute; and Datadog for observability. Salesforce, Salesloft, and ZoomInfo handle CRM integration.