PetDesk Tech Stack

Veterinary practice management and client engagement platform

Software Development West Hollywood, California 201–500 employees Founded 2013 Privately Held

PetDesk operates a veterinary-specific engagement platform built on Python, PHP, JavaScript, and cloud infrastructure (AWS, Kubernetes, PostgreSQL), with integrations into Salesforce, Zendesk, and practice management systems. The hiring profile is heavily weighted toward customer support (27 roles) versus engineering (9), signaling a scaling phase prioritized on implementation and client success rather than major product overhaul. Active projects center on phone system integration, AI-driven workflows, and claims automation—revealing internal focus on plugging integration gaps and reducing manual administrative work.

Tech Stack 36 technologies

Core StackPython PHP JavaScript TypeScript Docker Kubernetes AWS Zoom .NET PostgreSQL SQL Server Salesforce Snowflake AWS RDS Tableau Zendesk ServiceNow Figma React Freshdesk Jira Slack ChurnZero Pendo Jira Service Management HTML CSS Google Workspace iOS Android+6 more

What PetDesk Is Building

◆Challenges

Pipeline quality
Seamless integration with practice management software
Improving territory coverage
Revenue efficiency
Common system issues
High resubmission rates
Reliable communications and efficient workflows
Process gaps in claims workflows
Data discrepancies and quality issues
Reducing production incidents

▲Active Projects

Virtual onboarding and training sessions
Phone system configuration and integration
Ai-driven design workflows
User research initiatives
Design system evolution
Automation of claims processing
Build and configure phone systems
Sop and qa framework development
Territory coverage improvement
Integration framework maintenance

Hiring Activity

Accelerating55 roles · 40 in 30d

Department

Support

Engineering

Sales

Design

Data

Operations

Ops

Marketing

Seniority

Mid

Junior

Senior

Manager

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About PetDesk

PetDesk is a veterinary practice management and client engagement platform founded in 2013, serving mid-market and enterprise veterinary clinics in the United States and internationally. The platform automates appointment scheduling, client reminders, communication, phone handling, and billing workflows—all integrated with major practice management systems. The company operates across eight countries (United States, Mexico, Sri Lanka, Honduras, El Salvador, Guatemala, Brazil, Peru), with headquarters in West Hollywood, California. With 201–500 employees and 56 active job openings, PetDesk is in active hiring mode, particularly in customer support and implementation roles.

HeadquartersWest Hollywood, California

Company Size201–500 employees

Founded2013

Hiring MarketsSri Lanka, Mexico, United States, Honduras, El Salvador, Guatemala, Brazil, Peru

Frequently Asked Questions

What tech stack does PetDesk use?

Python, PHP, JavaScript, TypeScript, Docker, Kubernetes, AWS, PostgreSQL, Salesforce, Zendesk, Pendo, Snowflake, React, Tableau, and iOS/Android for mobile.

What is PetDesk working on?

Phone system configuration and integration, AI-driven design workflows, claims processing automation, design system evolution, and territory coverage expansion.