echoloc
Get started
COMPANIES USING

Companies Using Freshdesk

675 companies are actively hiring Freshdesk talent across 60 countries.

Freshdesk is Freshworks' ticketing and omnichannel helpdesk, used to route email, chat, phone and social support into one queue with SLAs, automations and a self-service knowledge base. A company hiring for Freshdesk is running or rebuilding a customer support operation and usually needs the surrounding pieces too: CRM sync, telephony, chatbots, QA and workforce management tools, and integration work to connect tickets to billing and product data.

Buying Signal

When Product Managers (136 mentions) and Software Engineers (88) list Freshdesk, the company is customizing workflows, building integrations or migrating ticket data, not just staffing agents. That points to budget for API middleware, AI deflection layers and analytics on top of the helpdesk. A conversational-AI vendor selling Freshdesk-compatible bots, for example, should prospect the 138 financial services firms where ticket volume and compliance pressure make automation urgent.

Top Companies49 shown

Top companies hiring Freshdesk talent in 2026
CompanyIndustryHQ LocationSizeJobsLinks
Mister Car Wash
mistercarwash.com
 Retail Tucson, United States 5,001+ 433
White Cap
whitecap.com
 Wholesale Building Materials Atlanta, United States 5,001+ 287
Lovisa Pty Ltd
lovisa.com
 Retail Melbourne, Australia 5,001+ 273
Check Point Software
checkpoint.com
 Computer and Network Security Redwood City, United States 5,001+ 275
IQ-EQ
iqeq.com
 Financial Services Luxembourg 5,001+ 94
Ria Money Transfer
riamoneytransfer.com
 Financial Services Buena Park, United States 1,001–5,000 175
Livspace
livspace.com
 Interior Design Bengaluru, India 1,001–5,000 152
Bartlett Tree Experts
bartlett.com
 Environmental Services Stamford, United States 1,001–5,000 309
Isio
isio.com
 Financial Services Greater London, United Kingdom 1,001–5,000 132
Impact Food Group
impactfood.co.uk
 Food & Beverages Woking, United Kingdom 1,001–5,000 116
Insomnia Cookies
insomniacookies.com
 Restaurants Philadelphia, United States 1,001–5,000 234
Stannah Group
stannah.com
 Industrial Machinery Manufacturing Test Valley, United Kingdom 1,001–5,000 89
Roldão Atacadista
roldao.com.br
 Wholesale São Paulo, Brazil 1,001–5,000 204
Coinbase
coinbase.com
 Financial Services Australia 1,001–5,000 222
JAKSON Group
jakson.com
 Renewables & Environment Noida, India 1,001–5,000 193
Xometry
xometry.com
 Manufacturing Rockville, United States 1,001–5,000 200
Majestic Wine
majestic.co.uk
 Retail Watford, United Kingdom 1,001–5,000 74
Partou Childcare
partou.co.uk
 Education The Colony, United States 1,001–5,000 259
Guardian Dentistry Partners
guardiandentistry.com
 Hospitals and Health Care Miami, United States 1,001–5,000 166
Hill International, Inc.
hillintl.com
 Construction Mount Laurel Township, United States 1,001–5,000 253
Puffy
puffy.pet
 Retail Los Angeles, United States 201–500 112
Tyson & Mendes
tysonmendes.com
 Law Practice San Diego, United States 201–500 84
Coins.ph
coins.ph
 Financial Services Manila, Philippines 201–500 84
Walter Learning
walter-learning.com
 Professional Training and Coaching Marseille, France 51–200 554
Más Empleo ANDI
masempleoandi.com.co
 Civic and Social Organizations Bogota, Colombia 11–50 164
Savior Artigos Texteis Lda
savior.pt
 Textile Manufacturing Trofa, Portugal 11–50 174
BettingJobs
bettingjobs.com
 Gambling Facilities and Casinos East Kilbride, United Kingdom 11–50 75
Burjline Builders
burjlinebuilders.com
 Construction United Arab Emirates 2–10 323
GamblingCareers.com
gamblingcareers.com
 Gambling Facilities and Casinos Greater London, United Kingdom 2–10 188
KBP Brands
kbpbrands.com
 Restaurants Leawood, United States 10,001+ 527
State Street
statestreet.com
 Financial Services Boston, United States 10,001+ 404
A.P. Moller - Maersk
maersk.com
 Transportation, Logistics, Supply Chain and Storage Copenhagen, Denmark 10,001+ 394
Bridgestone Americas
bridgestoneamericas.com
 Motor Vehicle Manufacturing Nashville, United States 10,001+ 645
Modine Manufacturing Company
modine.com
 Manufacturing Racine, United States 10,001+ 223
ZF Group
zf.com
 Motor Vehicle Parts Manufacturing Friedrichshafen, Germany 10,001+ 139
Allegion
allegion.com
 Appliances, Electrical, and Electronics Manufacturing Ireland 10,001+ 252
Flight Centre Travel Group
fctgcareers.com
 Travel Arrangements Australia 10,001+ 284
Airbus
airbus.com
 Aviation and Aerospace Component Manufacturing Blagnac, France 10,001+ 458
Encore
encoreglobal.com
 Events Services Schiller Park, United States 10,001+ 292
Alstom
alstom.com
 Transportation Equipment Manufacturing Saint-Ouen-sur-Seine, France 10,001+ 451
UL Solutions
ul.com
 Professional Services Northbrook, United States 10,001+ 372
Quest Global
questglobal.com
 Engineering Services Bengaluru, India 10,001+ 380
Bureau Veritas
bureauveritas.com
 Environmental Services Courbevoie, France 10,001+ 320
Toyota North America
toyota.com
 Motor Vehicle Manufacturing Plano, United States 10,001+ 163
Grupo Protege
protege.com.br
 Security and Investigations São Paulo, Brazil 10,001+ 246
Momentum
momentum.co.za
 Financial Services Centurion, South Africa 10,001+ 130
Global Payments Inc.
globalpayments.com
 Financial Services Atlanta, United States 10,001+ 257
Fortinet
fortinet.com
 Computer and Network Security Sunnyvale, United States 10,001+ 492
Live Nation Entertainment
livenationentertainment.com
 Entertainment Providers Beverly Hills, United States 10,001+ 803

675 companies use Freshdesk. Want the full list?

See all 675 companies

Free account · no credit card required

Market Signal

675 companies hiring across 60 countries shows Freshdesk is a broad mid-market standard, with the United States (264) leading but India (95), the UK (91) and Brazil (64) adding meaningful volume. Financial services alone accounts for 138 companies, more than double retail's 60, so regulated, high-volume support is the densest segment to target.

Stack Intelligence

Companies that also hire for Zendesk, Intercom or Help Scout are often comparing platforms, running separate tools per team or brand, or mid-migration. Pairing Freshdesk with Intercom suggests in-app messaging alongside ticketing, while Zendesk overlap signals a consolidation or replacement decision. For sellers, multi-helpdesk stacks indicate integration pain and an opening for migration services, unified reporting and vendor-neutral AI layers.

Hiring Landscape

Freshdesk in the Market

Where and how companies hire Freshdesk talent

By Country

United States
264
India
95
United Kingdom
91
Brazil
64
Canada
33
Germany
29
Australia
24
France
20

By Industry

Financial Services
138
Retail
60
Hospitals and Health Care
30
Telecommunications
27
Real Estate
21
Education
17
Construction
16
Entertainment Providers
16

Top Roles

Product Manager136Software Engineer88Project Manager87Sales Manager72Data Engineer67Business Development Manager65Account Manager64Accountant64Sales Executive53Account Executive49Business Analyst47Data Scientist47

Related Technologies

ZendeskIntercom

What is Freshdesk?

Freshdesk is a cloud-based customer support platform by Freshworks. Freshdesk hiring signals customer service infrastructure investment.

Take Action

See who’s actively building with Freshdesk

Open in echoloc →

Free account · no credit card required

How this page is built

echoloc compiles technology-adoption signals from public hiring and company data — career pages, public listings, and company web presence — then clusters and de-duplicates them into the summary above. Figures are estimates that refresh over time. Read our full methodology →

This is not an official customer or user list. It is a technology-adoption signal inferred from public data, intended for B2B research.

Frequently Asked Questions

What is Freshdesk?

Freshdesk is a cloud helpdesk from Freshworks that manages customer support tickets across email, chat, phone and social channels, with automation, SLAs and self-service portals. When a company hires for it, it is actively operating, scaling or reconfiguring its support function.

Why should sales teams track Freshdesk hiring?

Freshdesk hiring reveals which companies are investing in support operations right now, often with product and engineering roles involved. For instance, a helpdesk-migration consultancy can target firms posting Freshdesk alongside Zendesk to catch platform switches before contracts are signed.

Who should be selling to companies that use Freshdesk?

Conversational AI and chatbot vendors, cloud telephony and contact-center providers, support QA and workforce management platforms, and integration or migration consultancies are best placed to sell into Freshdesk users.