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Companies Using Freshdesk

220 companies are actively hiring Freshdesk talent across 44 countries.

Freshdesk is a customer support platform used to manage ticketing, live chat, and multi-channel service operations. Companies hiring for Freshdesk expertise are typically scaling or overhauling their customer service infrastructure — signaling active spend on CX tooling, integrations, and adjacent platforms like CRMs, workforce management systems, and analytics tools. With Financial Services leading adoption, these aren't early-stage experiments; they're production deployments with real procurement budgets.

Buying Signal

When a company posts Freshdesk roles, they're likely mid-implementation, expanding seat count, or migrating from a legacy helpdesk — all of which create buying windows for implementation partners, API integration tools, and training vendors. The mix of Product Manager and Business Analyst roles alongside Software Engineer postings suggests these companies are customizing Freshdesk heavily, meaning they need middleware, data connectors, and possibly a QA or monitoring layer. Vendors selling workforce optimization, customer data platforms, or CX analytics should be prospecting this list actively.

Top Companies49 shown

Top companies hiring Freshdesk talent in 2026
CompanyIndustryHQ LocationSizeJobsLinks
Boston Public Schools
bostonpublicschools.org
 Education Administration Programs Boston, United States 5,001+ 1,126
Lovisa Pty Ltd
lovisa.com
 Retail Melbourne, Australia 5,001+ 1,207
JOEY Restaurant Group
joeyrestaurants.com
 Restaurants Vancouver, Canada 5,001+ 519
noon
noon.com
 Retail Saudi Arabia 5,001+ 288
Check Point Software
checkpoint.com
 Computer and Network Security Redwood City, United States 5,001+ 934
Newmark
nmrk.re
 Real Estate New York, United States 5,001+ 343
Dometic
dometic.com
 Manufacturing Sweden 5,001+ 182
Grupo Comolatti
comolatti.com.br
 Wholesale Brazil 5,001+ 211
Insomnia Cookies
insomniacookies.com
 Restaurants Philadelphia, United States 1,001–5,000 1,657
Partou Childcare
partou.co.uk
 Education The Colony, United States 1,001–5,000 733
Livspace
livspace.com
 Interior Design Bengaluru, India 1,001–5,000 302
Fluence
fluenceenergy.com
 Renewable Energy Semiconductor Manufacturing Arlington, United States 1,001–5,000 239
Schweiger Dermatology Group
schweigerderm.com
 Medical Practices New York, United States 1,001–5,000 369
Impact Food Group
impactfood.co.uk
 Food & Beverages Woking, United Kingdom 1,001–5,000 293
Bitget
bitget.com
 Financial Services Seychelles 1,001–5,000 222
Van Mossel België
vanmossel.be
 Motor Vehicle Manufacturing Antwerp, Belgium 1,001–5,000 224
Curefit
cult.fit
 Wellness and Fitness Services Bengaluru, India 1,001–5,000 257
ENGIE North America Inc.
engie-na.com
 Renewable Energy Power Generation Houston, United States 1,001–5,000 185
AIT Worldwide Logistics
aitworldwide.com
 Transportation, Logistics, Supply Chain and Storage Itasca, United States 1,001–5,000 255
Razer Inc.
razer.com
 Computers and Electronics Manufacturing Irvine, United States 1,001–5,000 301
Aristocrat Interactive
aristocratinteractive.com
 Gambling Facilities and Casinos Sydney, Australia 1,001–5,000 137
Stand Together
standtogether.org
 Non-profit Organizations United States 1,001–5,000 154
PayU
payu.com
 Financial Services Amsterdam, Netherlands 1,001–5,000 132
Guidepoint
guidepoint.com
 Information Services New York, United States 1,001–5,000 147
Nawy
nawy.com
 Real Estate New Cairo City, Egypt 1,001–5,000 156
Mérieux NutriSciences - North America
mxns.com
 Biotechnology Research Chicago, United States 1,001–5,000 107
Clopay Corporation
clopaydoor.com
 Wholesale Building Materials Mason, United States 1,001–5,000 81
Packsize
packsize.com
 Packaging and Containers Manufacturing Salt Lake City, United States 501–1,000 155
Wild Fork
wildforkfoods.com
 Retail Doral, United States 501–1,000 110
CFI Financial Group
cfi.trade
 Financial Services United Arab Emirates 501–1,000 105
CloserStill Media
closerstillmedia.com
 Events Services Greater London, United Kingdom 501–1,000 80
Sporty Group
sportygroup.com
 Spectator Sports Greater London, United Kingdom 501–1,000 130
Puffy
puffy.com
 Retail Los Angeles, United States 201–500 258
Activate Games
playactivate.com
 Entertainment Providers Winnipeg, Canada 201–500 123
Pearson
pearson.com
 Education City of Westminster, United Kingdom 10,001+ 1,733
State Street
statestreet.com
 Financial Services Boston, United States 10,001+ 1,704
A.P. Moller - Maersk
maersk.com
 Transportation, Logistics, Supply Chain and Storage Copenhagen, Denmark 10,001+ 1,328
Lithia & Driveway
lithiamotors.com
 Retail Motor Vehicles Medford, United States 10,001+ 1,598
Bureau Veritas
bureauveritas.com
 Environmental Services Courbevoie, France 10,001+ 1,588
Global Payments Inc.
globalpayments.com
 Financial Services Atlanta, United States 10,001+ 1,065
Rentokil Initial
rentokil-initial.com
 Environmental Services Crawley, United Kingdom 10,001+ 998
Fortinet
fortinet.com
 Computer and Network Security Sunnyvale, United States 10,001+ 1,265
Intact
intactfc.com
 Insurance Toronto, Canada 10,001+ 652
Flight Centre Travel Group
fctgcareers.com
 Travel Arrangements Australia 10,001+ 585
PW (PhysicsWallah)
pw.live
 Education Noida, India 10,001+ 271
V.Group
vgrouplimited.com
 Maritime Transportation City of London, United Kingdom 10,001+ 213
Bridgestone EMEA
bridgestone-emea.com
 Motor Vehicle Manufacturing Zaventem, Belgium 10,001+ 293
J&T Express Brasil
jtexpress.com.br
 Transportation, Logistics, Supply Chain and Storage Brazil 10,001+ 129
Welspun World
welspun.com
 Executive Offices Mumbai, India 10,001+ 126

220 companies use Freshdesk. Want the full list?

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Market Signal

282 companies with over 26,000 open roles tied to Freshdesk signals that adoption has moved well past early majority — this is a platform with deep operational dependency across multiple industries. That volume also means the replacement and expansion cycle is continuous, not seasonal.

Stack Intelligence

Companies hiring across Freshdesk, Zendesk, Intercom, and Kustomer simultaneously are either running competitive evaluations or managing parallel deployments across business units. This stack overlap is a strong indicator of a company in transition — consolidating tools or expanding from SMB to enterprise-grade support. Vendors offering migration services, unified reporting, or omnichannel routing should treat this signal as high-priority.

Hiring Landscape

Freshdesk in the Market

Where and how companies hire Freshdesk talent

By Country

United States
100
India
29
United Kingdom
23
Brazil
18
Canada
10
Germany
9
Australia
8
Netherlands
7

By Industry

Financial Services
38
Retail
17
Real Estate
11
Transportation, Logistics, Supply Chain and Storage
8
Computer and Network Security
7
Wellness and Fitness Services
7
Telecommunications
6
Consumer Services
5

Top Roles

Product Manager69Project Manager48Software Engineer48Account Manager42Business Analyst40Accountant38Business Development Manager36Sales Executive36Sales Manager35Graphic Designer34Data Engineer33Operations Manager30

Related Technologies

ZendeskIntercomFreshworks

What is Freshdesk?

Freshdesk is a cloud-based customer support platform by Freshworks. Freshdesk hiring signals customer service infrastructure investment.

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Frequently Asked Questions

What is Freshdesk?

Freshdesk is a cloud-based customer support platform that centralizes ticketing, email, chat, and phone interactions for service teams. It's used across industries to manage customer-facing operations at scale. Companies hiring for it are operationalizing — not just evaluating — customer service infrastructure.

Why should sales teams track Freshdesk hiring?

Freshdesk hiring predicts active CX investment cycles, which means adjacent software and services budgets are open. A company adding five Freshdesk-focused roles in Q1 is likely also buying integrations, training, or analytics tools in the same window.

Who should be selling to companies that use Freshdesk?

The strongest fits are CRM vendors, customer analytics platforms, BPO and managed services providers, and API integration or iPaaS vendors looking for warm accounts already inside the Freshworks ecosystem.