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Companies Using Freshdesk

383 companies are actively hiring Freshdesk talent across 49 countries.

Freshdesk is a customer support platform used to manage ticketing, live chat, and multi-channel service operations. Companies hiring for Freshdesk expertise are typically scaling or overhauling their customer service infrastructure — signaling active spend on CX tooling, integrations, and adjacent platforms like CRMs, workforce management systems, and analytics tools. With Financial Services leading adoption, these aren't early-stage experiments; they're production deployments with real procurement budgets.

Buying Signal

When a company posts Freshdesk roles, they're likely mid-implementation, expanding seat count, or migrating from a legacy helpdesk — all of which create buying windows for implementation partners, API integration tools, and training vendors. The mix of Product Manager and Business Analyst roles alongside Software Engineer postings suggests these companies are customizing Freshdesk heavily, meaning they need middleware, data connectors, and possibly a QA or monitoring layer. Vendors selling workforce optimization, customer data platforms, or CX analytics should be prospecting this list actively.

Top Companies50 shown

Top companies hiring Freshdesk talent in 2026
CompanyIndustryHQ LocationSizeJobsLinks
Lovisa Pty Ltd
lovisa.com
 Retail Melbourne, Australia 5,001+ 179
Check Point Software
checkpoint.com
 Computer and Network Security Redwood City, United States 5,001+ 244
IQ-EQ
iqeq.com
 Financial Services Luxembourg 5,001+ 146
CoStar Group
costargroup.com
 Real Estate Arlington, United States 5,001+ 198
Cotiviti
cotiviti.com
 Data Infrastructure and Analytics South Jordan, United States 5,001+ 145
Aristocrat
aristocrat.com
 Gambling Facilities and Casinos Sydney, Australia 5,001+ 108
Dometic
dometic.com
 Manufacturing Sweden 5,001+ 113
Ventra Health
ventrahealth.com
 Hospitals and Health Care Dallas, United States 1,001–5,000 169
Fluence
fluenceenergy.com
 Renewable Energy Semiconductor Manufacturing Arlington, United States 1,001–5,000 130
Livspace
livspace.com
 Interior Design Bengaluru, India 1,001–5,000 142
AIT Worldwide Logistics
aitworldwide.com
 Transportation, Logistics, Supply Chain and Storage Itasca, United States 1,001–5,000 187
Partou Childcare
partou.co.uk
 Education The Colony, United States 1,001–5,000 202
Razer Inc.
razer.com
 Computers and Electronics Manufacturing Irvine, United States 1,001–5,000 119
StarHub
starhub.com
 Telecommunications Singapore 1,001–5,000 202
M-KOPA
m-kopa.com
 Financial Services Greater London, United Kingdom 1,001–5,000 122
Roldão Atacadista
roldao.com.br
 Wholesale São Paulo, Brazil 1,001–5,000 95
Guardian Dentistry Partners
guardiandentistry.com
 Hospitals and Health Care Miami, United States 1,001–5,000 88
Cotality
cotality.com
 Information Services 1,001–5,000 85
JF Petroleum Group
jfgroup.com
 Oil and Gas Morrisville, United States 1,001–5,000 140
Staycity Group
staycity.com
 Hospitality Dublin, Ireland 1,001–5,000 102
Arco Educação
arcoeducacao.com.br
 Primary and Secondary Education São Paulo, Brazil 1,001–5,000 173
Tata Tele Business Services
tatatelebusiness.com
 Telecommunications Navi Mumbai, India 1,001–5,000 88
Van Mossel België
vanmossel.be
 Motor Vehicle Manufacturing Antwerp, Belgium 1,001–5,000 79
Group Bayport
groupbayport.com
 Printing Services Atlanta, United States 1,001–5,000 80
Mérieux NutriSciences - North America
mxns.com
 Biotechnology Research Chicago, United States 1,001–5,000 88
Bartlett Tree Experts
bartlett.com
 Environmental Services Stamford, United States 1,001–5,000 285
DigiPlus Interactive Corp
digiplus.com.ph
 Entertainment Providers Taguig, Philippines 1,001–5,000 73
Puffy
puffy.com
 Retail Los Angeles, United States 201–500 133
TP Mechanical
tpmechanical.com
 Facilities Services Cincinnati, United States 201–500 83
Más Empleo ANDI
masempleoandi.com.co
 Civic and Social Organizations Bogota, Colombia 11–50 128
Customer Success Snack
customersuccesssnack.com
 Think Tanks Amsterdam, Netherlands 76
Pearson
pearson.com
 Education Greater London, United Kingdom 10,001+ 558
Global Payments Inc.
globalpayments.com
 Financial Services Atlanta, United States 10,001+ 279
State Street
statestreet.com
 Financial Services Boston, United States 10,001+ 375
Mercer
mercer.com
 Professional Services New York, United States 10,001+ 439
Flight Centre Travel Group
fctgcareers.com
 Travel Arrangements Australia 10,001+ 272
Intact
intactfc.com
 Insurance Toronto, Canada 10,001+ 260
A.P. Moller - Maersk
maersk.com
 Transportation, Logistics, Supply Chain and Storage Copenhagen, Denmark 10,001+ 274
Airbus
airbus.com
 Aviation and Aerospace Component Manufacturing Blagnac, France 10,001+ 323
Lithia & Driveway
lithiamotors.com
 Retail Motor Vehicles Medford, United States 10,001+ 272
Toyota North America
toyota.com
 Motor Vehicle Manufacturing Plano, United States 10,001+ 157
Momentum
momentum.co.za
 Financial Services Centurion, South Africa 10,001+ 117
ZF Group
zf.com
 Motor Vehicle Parts Manufacturing Friedrichshafen, Germany 10,001+ 113
Bureau Veritas
bureauveritas.com
 Environmental Services Courbevoie, France 10,001+ 515
Rentokil Initial
rentokil-initial.com
 Environmental Services Crawley, United Kingdom 10,001+ 281
Bridgestone EMEA
bridgestone-emea.com
 Motor Vehicle Manufacturing Zaventem, Belgium 10,001+ 223
Grupo Protege
protege.com.br
 Security and Investigations São Paulo, Brazil 10,001+ 89
J&T Express Brasil
jtexpress.com.br
 Transportation, Logistics, Supply Chain and Storage Brazil 10,001+ 89
Fortinet
fortinet.com
 Computer and Network Security Sunnyvale, United States 10,001+ 581
V.Group
vgrouplimited.com
 Maritime Transportation City of London, United Kingdom 10,001+ 91

383 companies use Freshdesk. Want the full list?

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Market Signal

282 companies with over 26,000 open roles tied to Freshdesk signals that adoption has moved well past early majority — this is a platform with deep operational dependency across multiple industries. That volume also means the replacement and expansion cycle is continuous, not seasonal.

Stack Intelligence

Companies hiring across Freshdesk, Zendesk, Intercom, and Kustomer simultaneously are either running competitive evaluations or managing parallel deployments across business units. This stack overlap is a strong indicator of a company in transition — consolidating tools or expanding from SMB to enterprise-grade support. Vendors offering migration services, unified reporting, or omnichannel routing should treat this signal as high-priority.

Hiring Landscape

Freshdesk in the Market

Where and how companies hire Freshdesk talent

By Country

United States
143
India
43
Brazil
42
United Kingdom
42
Canada
20
Germany
18
Australia
16
Netherlands
12

By Industry

Financial Services
77
Retail
31
Hospitals and Health Care
16
Telecommunications
14
Real Estate
13
Entertainment Providers
11
Transportation, Logistics, Supply Chain and Storage
10
Travel Arrangements
10

Top Roles

Product Manager78Project Manager53Software Engineer49Accountant42Sales Manager40Account Manager38Business Development Manager36Sales Executive36Customer Service Representative32Operations Manager32Account Executive30Data Analyst30

Related Technologies

ZendeskIntercomFreshworksKustomer

What is Freshdesk?

Freshdesk is a cloud-based customer support platform by Freshworks. Freshdesk hiring signals customer service infrastructure investment.

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How this page is built

echoloc compiles technology-adoption signals from public hiring and company data — career pages, public listings, and company web presence — then clusters and de-duplicates them into the summary above. Figures are estimates that refresh over time. Read our full methodology →

This is not an official customer or user list. It is a technology-adoption signal inferred from public data, intended for B2B research.

Frequently Asked Questions

What is Freshdesk?

Freshdesk is a cloud-based customer support platform that centralizes ticketing, email, chat, and phone interactions for service teams. It's used across industries to manage customer-facing operations at scale. Companies hiring for it are operationalizing — not just evaluating — customer service infrastructure.

Why should sales teams track Freshdesk hiring?

Freshdesk hiring predicts active CX investment cycles, which means adjacent software and services budgets are open. A company adding five Freshdesk-focused roles in Q1 is likely also buying integrations, training, or analytics tools in the same window.

Who should be selling to companies that use Freshdesk?

The strongest fits are CRM vendors, customer analytics platforms, BPO and managed services providers, and API integration or iPaaS vendors looking for warm accounts already inside the Freshworks ecosystem.