Loop Tech Stack

Commerce operations platform for returns, exchanges, and order management

Software Development Columbus, Ohio 201–500 employees Founded 2017 Privately Held

Loop operates a commerce operations suite serving brands through order tracking, returns, exchanges, and fraud prevention. The stack reveals a data-forward organization: Snowflake + dbt + Fivetran form the analytics backbone, while Salesforce, HubSpot, Outreach, and Gong power a sales-led GTM engine. Current hiring concentrates on sales (4 roles) and marketing (2), with leadership gaps in both functions — consistent with stated challenges around win rates, pipeline generation, and partner enablement.

Tech Stack 22 technologies

Core StackPHP Laravel Vue MySQL DynamoDB Kubernetes AWS Rippling Salesforce Slack GitLab Shopify Gong dbt Snowflake Fivetran Python HubSpot Serverless Outreach GoodData Pendo

What Loop Is Building

◆Challenges

Slow partner enablement
Improving win rates
Reducing time to close
Increasing retention
Transitioning to autonomous operational intelligence
Expanding design system for non-designers
Return and exchange data utilization
Expanding into uk market
Merchant acquisition challenge
Pipeline generation challenge

▲Active Projects

Core gtm playbooks
Enablement programs
Onboarding programs
Expanding design system for non-designers
Designing ai-first product interfaces
Collaborating with marketing on brand storytelling
Loop intelligence data foundation
Merchant outcome measurement
Shopper-level cohort analyses
Accelerating loop’s footprint in the uk

Hiring Activity

Accelerating8 roles · 5 in 30d

Department

Sales

Marketing

Data

Design

Seniority

Manager

Junior

Director

Mid

Senior

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About Loop

Loop builds a commerce operations platform that helps mid-market and enterprise brands manage returns, exchanges, order tracking, and fraud detection. The company serves over 5,000 brands across e-commerce and DTC channels. Headquartered in Columbus, Ohio and founded in 2017, Loop has grown to 201–500 employees and is actively expanding in the United Kingdom. The platform sits at the intersection of customer experience and operational margin — turning what merchants typically view as cost centers into revenue-retention tools. Sales and support run through Salesforce and HubSpot; product decisions are informed by merchant outcome data flowing through Snowflake and dbt.

HeadquartersColumbus, Ohio

Company Size201–500 employees

Founded2017

Hiring MarketsUnited States, United Kingdom

Frequently Asked Questions

What tech stack does Loop use?

Loop's stack includes PHP, Laravel, Vue, MySQL, DynamoDB, Kubernetes, and AWS for core infrastructure; Snowflake, dbt, and Fivetran for analytics; Salesforce, HubSpot, and Outreach for sales operations; and Shopify integration for merchant connections.

Where is Loop headquartered?

Loop is headquartered in Columbus, Ohio. The company was founded in 2017, operates across the United States, and is currently expanding operations into the United Kingdom.

How this profile is built

Loop's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →

This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.