Company profile

Loop Tech Stack

Post-purchase commerce operations platform for Shopify merchants

Software Development Columbus, Ohio 201–500 employees Founded 2017 Privately Held

Loop runs a post-purchase operations suite covering returns, exchanges, tracking and shipping, built on a PHP/Laravel and Vue core with MySQL, DynamoDB and Kubernetes on AWS. Its job posts point toward retention and expansion: merchant churn, complex renewals and RevOps scaling dominate the pain points. Meanwhile, engineering is moving into the shipping and logistics domain, where carrier integrations and rate shopping are open problems. Cursor adoption signals AI-assisted development.

Tech Stack 28 technologies

Core StackShopify PHP Laravel Vue MySQL DynamoDB Kubernetes AWS Jira Cursor Datadog Snowflake Salesforce Gong Looker Rippling Slack GitLab dbt Fivetran Python HubSpot Replit Notion Serverless Outreach GoodData Pendo

AdoptingCursor

What Loop Is BuildingChallenges and projects from their job posts

◆Challenges

Reducing merchant churn and driving revenue expansion
Navigating complex renewal conversations
Carrier integration complexity
Scaling revenue operations and its technology stack
Optimizing shipping rate shopping

▲Active Projects

AI agent integration
End-to-end shipping and logistics domain build
GTM analytics and tech stack optimization
Launching new partners with joint business plans
Enablement and operational consistency program
Region-specific go-to-market point of view

Hiring Activity

Accelerating8 roles · 3 in 30d

Department

Engineering

Support

Operations

Sales

Seniority

Mid

Manager

Senior

Director

Companies like Loop

100+ Software Development companies running Shopify and PHP

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About Loop

Loop is a Columbus, Ohio-based software company, founded in 2017, that builds commerce operations tools for online merchants. It began with returns and exchanges and has expanded into order tracking, shipping, order editing and fraud prevention. The company reports more than 5,000 merchant brands on the platform, and its stack centers on Shopify. Loop is privately held with 201–500 employees and is hiring in the United States, Australia and the United Kingdom across engineering, support, operations and sales.

HeadquartersColumbus, Ohio

Company Size201–500 employees

Founded2017

Hiring MarketsUnited States, Australia, United Kingdom

Frequently Asked Questions

What tech stack does Loop Returns use?

Loop builds on PHP, Laravel, Vue, MySQL and DynamoDB, runs on AWS with Kubernetes and Serverless, and uses Snowflake, dbt, Fivetran and Looker for data. Go-to-market tools include Salesforce, Gong and Outreach.

Where is Loop Returns headquartered?

Loop is headquartered in Columbus, Ohio, and is hiring in the United States, Australia and the United Kingdom.

What is Loop Returns working on?

Loop's job posts point to AI agent integration, building out shipping and logistics end to end, GTM analytics and tech stack optimization, and launching new partners.

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How this profile is built

Loop's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →

This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.