Loop Tech Stack

Commerce operations platform for returns, exchanges, and order management

Software Development Columbus, Ohio 201–500 employees Founded 2017 Privately Held

Loop operates a commerce operations suite for mid-market and enterprise merchants, anchored in returns and exchanges but expanding into order tracking, fraud prevention, and ML-powered decision-making. The tech stack (PHP + Laravel + Vue + MySQL + DynamoDB on Kubernetes/AWS) reflects a mature, developer-owned backend paired with modern observability tools (Gong, Outreach); active projects in automation workflows, self-serve tooling, and AI content systems suggest a shift toward horizontal operational infrastructure. Hiring velocity is accelerating across sales (7 open roles) and marketing (2), signaling GTM expansion rather than pure product depth.

Tech Stack 15 technologies

Core StackPHP Laravel Vue MySQL DynamoDB Kubernetes AWS Rippling Salesforce Slack GitLab Shopify Gong Serverless Outreach

What Loop Is Building

◆Challenges

Friction reduction
Organizational design for leadership
Performance and compensation cycle management
Reducing friction across business
Identifying bottlenecks
Manual processes
Expanding product suite
Ensuring timely delivery
Fraud prevention
Revenue retention and expansion

▲Active Projects

Performance and compensation cycle management
Cross-sell and upsell initiatives
Growth and change support
Reusable automation workflows
Self-serve internal tooling
Automation platform patterns
High-volume product launches
Organizational design for gtm and g&a
Ai-powered content systems
Content strategy across funnel

Hiring Activity

Accelerating15 roles · 8 in 30d

Department

Sales

Engineering

Marketing

Logistics

Support

Seniority

Senior

Mid

Manager

Junior

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About Loop

Loop is a commerce operations platform that helps merchants optimize returns, exchanges, order tracking, and fraud prevention. Founded in 2017 and headquartered in Columbus, Ohio, the company serves over 5,000 brands across industries. The platform is designed to convert cost-center operations (returns, refunds) into revenue levers through data-driven insights and automation. Loop operates at scale with 201–500 employees and is expanding its surface area from tactical returns management into a broader suite of order and fulfillment operations. The company is privately held and actively hiring across North America (US and UK).

HeadquartersColumbus, Ohio

Company Size201–500 employees

Founded2017

Hiring MarketsUnited States, United Kingdom

Frequently Asked Questions

What tech stack does Loop use?

Loop runs PHP and Laravel on the backend with Vue for frontend, MySQL and DynamoDB for data storage, and Kubernetes on AWS for infrastructure. Sales and customer intelligence tools include Salesforce, Gong, and Outreach.

What is Loop working on?

Active projects include reusable automation workflows, self-serve internal tooling, AI-powered content systems, cross-sell and upsell initiatives, and high-volume product launches. Internal priorities include organizational design, performance management cycles, and friction reduction across operations.