Zapp operates a 24/7 convenience delivery service across London built on a modern data and mobile-first stack (iOS, Android, React Native, BigQuery, dbt, Airflow). The hiring profile reveals a logistics and operations-heavy org scaling fulfilment infrastructure: ops and marketing dominate active roles, while engineering represents a fraction of the team, pointing toward a supply-chain and customer-acquisition focus rather than pure tech development. The project backlog reinforces this — virtual shelves, SKU optimization, supplier relationship management, and multi-site fulfilment operations occupy engineering effort alongside CRM and analytics work.
Notable leadership hires: Operations Director
Zapp is a premium on-demand convenience delivery app launched in 2020 and headquartered in London. The service delivers curated products — from daily essentials to pharmacy and luxury items — to customers within minutes, operating 24/7 across the city. The company targets high-income, time-sensitive customers and has publicly stated ambitions to scale the model across major cities globally. Operationally, Zapp manages a complex logistics network including multiple fulfillment centers, supplier relationships, and real-time inventory systems. The tech stack spans analytics (Looker, Mixpanel, Amplitude, BigQuery), marketing automation (Braze, Klaviyo), mobile platforms (iOS, Android, React Native), and cloud infrastructure (GCP, AWS, Azure).
Zapp uses iOS, Android, React Native for mobile; BigQuery, dbt, Apache Airflow for data; Looker for analytics; Mixpanel and Amplitude for product tracking; Braze and Klaviyo for CRM; GCP, AWS, Azure for infrastructure.
Zapp is headquartered in London, United Kingdom and was founded in 2020. The company currently operates its service in London.
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