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Away Tech Stack

Direct-to-consumer travel brand expanding retail and product categories

Retail New York, NY 201–500 employees Founded 2015 Privately Held

Away is a DTC travel lifestyle brand scaling rapidly into physical retail and new product lines (apparel, wellness, accessories). The hiring mix is heavily skewed toward sales (13 roles) with junior-level dominance, reflecting a retail expansion strategy. Pain points cluster around inventory management, forecasting, and quality—operational friction typical of brands transitioning from pure e-commerce to omnichannel retail with wholesale partners.

Tech Stack 10 technologies

Core StackZendesk Salesforce Excel Google Sheets Google Workspace Kustomer MaestroQA

What Away Is Building

Challenges

  • Inventory reconciliation
  • Obsolete inventory exposure
  • Accelerated close timeline
  • Audit requests
  • System enhancements
  • Inventory management for wholesale partners
  • Forecasting accuracy
  • Margin optimization
  • Reducing defective shipments
  • Improving quality compliance

Active Projects

  • Marketing events and programming at the store
  • Onboarding new hires
  • Process automation for daily accounting
  • Annual inventory count alignment
  • Ad-hoc fp&a reporting
  • Planning process for wholesale channel
  • Open-to-buy plans
  • New product development support
  • Supplier corrective action plan implementation
  • Qc procedure documentation

Hiring Activity

Steady30 roles · 10 in 30d

Department

Sales
13
Marketing
3
Ops
2
Retail
2
Accounting
1
Creative
1
Finance
1
Manufacturing
1

Seniority

Junior
13
Manager
6
Mid
3
Senior
3
Lead
2
Director
1
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About Away

Away designs and sells travel products and lifestyle accessories direct to consumers, with distribution across nearly 40 countries. Founded in 2016, the company has grown to over 250 employees and operates physical retail locations in the US and abroad. The stack is lightweight (Salesforce, Zendesk, Kustomer for CRM/support; Excel and Google Sheets for planning) and reflects a sales- and operations-first org. Current expansion priorities include new store openings, wholesale channel development, and product category expansion beyond luggage.

HeadquartersNew York, NY
Company Size201–500 employees
Founded2015
Hiring MarketsUnited States, Cambodia, Canada

Frequently Asked Questions

What tech stack does Away use?

Primarily Salesforce for CRM, Zendesk and Kustomer for customer support, MaestroQA for quality assurance, and Google Workspace with Excel/Sheets for finance and planning.

Where does Away hire?

Primarily the United States, with additional hiring in Canada and Cambodia across sales, operations, marketing, and manufacturing functions.

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