Hair wellness brand scaling through direct-to-consumer and salon retail channels
Nutrafol is a science-backed hair wellness company moving from QuickBooks to Microsoft Dynamics 365 as part of a broader ERP transformation—a shift that signals operational maturity and scaling beyond startup tooling. The hiring surge is heavily weighted toward sales (13 roles) and marketing (11 roles) rather than product or engineering, indicating a sales-led growth phase focused on new account acquisition in both retail and salon channels. Active projects span product launches, AI-driven tools, and performance marketing initiatives, while pain points center on balancing brand positioning with direct-response campaigns and managing multi-million-dollar media spend.
Notable leadership hires: Salon Sales Director
Nutrafol manufactures and markets natural, science-backed hair growth supplements and treatments targeting hair thinning through a patented botanical blend. The company operates across two primary distribution channels: direct-to-consumer e-commerce and salon/retail partnerships. The product line includes formulations designed for different hair concerns and demographics. Operations span inventory management (Magento, Snowflake, SQL), customer marketing (Klaviyo, Iterable, Attentive), CRM (Salesforce), and financial systems (migrating from QuickBooks to Dynamics 365 Finance and Operations). The company is headquartered in New York and employs 201–500 people, with all current hiring concentrated in the United States.
Nutrafol uses Salesforce for CRM, Magento for e-commerce, Snowflake and SQL for data, Klaviyo and Iterable for email marketing, Attentive for SMS, Azure DevOps for development ops, Power BI for analytics, and Figma for design. The company is migrating from QuickBooks to Microsoft Dynamics 365.
Active projects include launching new salon and retail accounts, selling new products to existing salon partners, integrating AI-driven tools, migrating from QuickBooks to Dynamics 365, developing customer education resources, and running A/B and multivariate testing on performance marketing campaigns.
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