Luxury lingerie retailer with 61 boutiques across Australia, US, and UK
Honey Birdette operates a multi-region luxury lingerie and lifestyle brand with 61 physical boutiques and over 300 team members. The tech stack clusters heavily around commerce (Shopify), personalization (Nosto, Klaviyo), and analytics (Power BI, Tableau, Google Analytics), with Salesforce and HubSpot managing customer relationships—a pattern typical of retail-to-direct brands managing both e-commerce and in-store operations. Active hiring is sales-dominated (52 of 65 open roles), but the project list reveals operational strain: cash-flow modeling, stock optimization, and shrinkage reduction are all competing for focus, suggesting the growth phase is straining back-office maturity.
Honey Birdette is a luxury lingerie and lifestyle brand founded in 2006, now owned by the PLBY Group. The brand operates 61 boutiques globally: 50 in Australia, 4 in the United Kingdom, and 4 in the United States, with flagship locations in London's Covent Garden and Los Angeles. The company serves a premium customer base through a mix of physical retail and digital channels, supported by a team of over 300 employees. Current priorities span collection design, clienteling programs, visual merchandising campaigns, and boutique events, alongside operational initiatives to reduce inventory shrinkage, optimize stock levels, and improve financial process efficiency.
Core stack includes Shopify for e-commerce, NetSuite for back-office operations, Salesforce and HubSpot for CRM, Nosto and Klaviyo for customer personalization and email, and Power BI and Tableau for analytics. Adobe Creative Suite (Illustrator, Photoshop) supports design workflows.
61 boutiques globally: 50 in Australia (including Brisbane flagship), 4 in the United Kingdom (including Covent Garden, London), and 4 in the United States (including Westfield Century City, Los Angeles).
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