Fullbay operates a cloud-based shop management platform for heavy-duty repair shops. The tech stack reveals a company building workflow automation (Zapier, Make, n8n, Salesforce Flow) and embedding AI capabilities (Claude, GitHub Copilot), while monitoring operational health with Datadog, Grafana, and Prometheus—suggesting they're maturing their platform's reliability as they scale. Active hiring skews heavily toward engineering and product, indicating accelerating development velocity focused on automation and AI-driven features.
Notable leadership hires: Partnerships Lead
Fullbay provides cloud-based shop management software designed specifically for heavy-duty repair operations. The platform addresses core pain points in repair shops: manual processes, workflow friction, and fragmented customer experiences across repair, parts, and financing workflows. The company is expanding beyond core shop management into contract lifecycle automation, predictive inventory, and roadside repair workflows. Leadership is actively scaling partnership programs and building a customer advisory board.
Fullbay's core stack includes Java and Kotlin backends, AWS infrastructure (Lambda, ECS, RDS, SQS, SNS), and Node.js services. Automation and integration layer uses Zapier, Make, n8n, and Salesforce Flow. Observability relies on Datadog, Prometheus, and Grafana. Product teams use Figma, Pendo, and ChurnZero.
Active projects include an AI pilot framework, automation workflows for roadside repairs, predictive inventory management, contract lifecycle automation, and cross-domain customer experience initiatives mapping repair, parts, and financial workflows together.
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