Revenue management and pricing platform for hotels, resorts, and casinos
Duetto operates a revenue optimization platform for hospitality operators, built on AWS infrastructure (Lambda, EMR, EKS, Redshift) and staffed with machine-learning engineers (PyTorch, TensorFlow, scikit-learn). The hiring mix is heavily sales-and-support-focused (29 of 54 roles), with ongoing projects around intelligent pricing systems and integration pipeline tracking—indicating the company is scaling repeatable customer onboarding and pushing deeper into casino and LATAM markets. Active pain points center on pipeline growth and churn reduction, typical of mid-market SaaS at this growth stage.
Notable leadership hires: Strategic Partnerships Director
Duetto provides cloud-based revenue management, pricing optimization, and financial forecasting software for hotels, resorts, and casinos. The platform uses machine learning and big-data infrastructure to help properties optimize pricing and group business decisions. Founded in 2012 and headquartered in San Francisco with 51–200 employees, the company operates globally across North America, Europe, and Asia-Pacific. Current strategic initiatives include extending market presence in Latin America, expanding casino group coverage, and improving product integration depth to reduce customer friction.
Duetto runs on AWS (Lambda, EMR, EKS, Redshift), Snowflake, and BigQuery for data infrastructure. Machine learning is powered by PyTorch, TensorFlow, and scikit-learn. BI and monitoring uses Tableau, Prometheus, Grafana, and CloudWatch. Sales and customer systems run Salesforce, HubSpot, and Demandbase.
Key projects include intelligent pricing systems, integration pipeline tracking and certification, strategic account planning for casino groups, Latin America expansion, and customer onboarding/training for new accounts. The company is also improving internal L2 support processes and scaling ABM campaigns.
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