Company profile

Tripleseat Tech Stack

Event booking and sales management software for hospitality venues

Hospitality Concord, Massachusetts 201–500 employees Founded 2009 Privately Held

Tripleseat sells event and booking software to restaurants, hotels and venues, running a Ruby on Rails, React and PostgreSQL product on AWS with Kubernetes. A new AI Transformation Director role, plus projects on intelligent lead response agents and an agentic SDLC model, points to AI moving into both the product and R&D workflow. Building a legal function alongside M&A and exit readiness work suggests the company is preparing for a corporate transaction.

Tech Stack 55 technologies

Core StackSalesforce HubSpot ZoomInfo Snowflake Zapier Workato Looker Tableau dbt Zendesk NetSuite AWS Kubernetes Dagster MySQL Ruby on Rails React PostgreSQL Docker Jenkins ChurnZero Outreach Apollo Salesforce Analytics Cloud AWS ECS Pendo Stitch dbt Core RSpec Vitest+22 more

What Tripleseat Is BuildingChallenges and projects from their job posts

◆Challenges

Reducing customer churn
Eliminating friction and delay in lead response
Forecast accuracy challenges
Establishing a single source of truth
Building and scaling a legal function
Improving prospecting

▲Active Projects

Intelligent lead response agents
Agentic SDLC operating model for R&D
AI-native R&D tooling stack integration
Revenue intelligence products
M&A and exit readiness
Automated contract generation

Hiring Activity

Accelerating6 roles · 2 in 30d

Department

Data

Legal

Product

Research

Sales

Support

Seniority

Senior

Director

Notable leadership hires: AI Transformation Director

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About Tripleseat

Tripleseat, founded in 2009 and headquartered in Concord, Massachusetts, builds event management software for hospitality venues. The platform centralizes leads, bookings and event details for venue sales and event teams. The company is privately held, employs 201–500 people, and hires in the United States and Canada. Its go-to-market runs on Salesforce, HubSpot, Outreach and ChurnZero, with customer support handled through Zendesk.

HeadquartersConcord, Massachusetts

Company Size201–500 employees

Founded2009

Hiring MarketsCanada, United States

Frequently Asked Questions

What tech stack does Tripleseat use?

Tripleseat builds on Ruby on Rails, React, MySQL and PostgreSQL, deployed on AWS with Kubernetes, ECS and Docker. Its data stack includes Snowflake, dbt, Dagster, Stitch, Looker and Tableau.

Is Tripleseat investing in AI?

Yes. Tripleseat is recruiting an AI Transformation Director and lists projects on intelligent lead response agents, an agentic R&D SDLC model, and integration of an AI-native tooling stack.

Where is Tripleseat headquartered?

Tripleseat is headquartered in Concord, Massachusetts, and hires in the United States and Canada. It has 201–500 employees.

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How this profile is built

Tripleseat's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →

This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.