Customer analytics and site selection for multi-location retail and healthcare
Buxton applies customer analytics and market planning to help retail, restaurant, and healthcare operators optimize location strategy and customer acquisition. The company is actively addressing adoption friction—low platform uptake and segmentation gaps appear across their pain-point list—while investing in predictive modeling and lifecycle marketing. Recent hiring shows support and marketing weight, alongside a post-acquisition integration project, suggesting recent M&A and a shift toward customer success and retention.
Buxton provides customer intelligence and site selection analytics to enterprises in retail, hospitality, healthcare, real estate, and automotive sectors. The platform helps organizations identify their most valuable customer segments, plan new locations, and optimize marketing spend through consumer behavior analytics. Built on Salesforce, SQL Server, and AWS, with a .NET backend, Buxton serves established brands across verticals including quick-service and full-service restaurants, health systems, and commercial real estate firms. The company is headquartered in Fort Worth, Texas, and employs 51–200 people.
Retail, restaurant, healthcare, hospitality, private equity, commercial real estate, automotive, EV, and public sector. Customer base includes organizations in site selection, market planning, and consumer intelligence.
Core platform: SQL Server, .NET Framework, .NET Core, and ASP.NET. Infrastructure: AWS and Docker. Sales and CRM: Salesforce. Analytics and engagement: ChurnZero and HubSpot. Recently adopting Rippling and Leapsome.
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