Direct-to-consumer workwear brand scaling operations and distribution
BRUNT Workwear builds boots and apparel for trade workers, operating across direct-to-consumer (Shopify + Stripe) and wholesale channels (NetSuite + SPS Commerce). The company is in growth-mode scaling — adopting WMS and TMS systems while hiring across marketing, ops, and sales — but facing execution friction: pain points cluster around maturing data infrastructure, distribution network expansion, and technology reliability during rapid growth. The active projects list (cloud infrastructure ownership, SOP development, revenue strategy definition) suggests they're moving beyond founder-led operations toward more structured processes.
Notable leadership hires: Customer Service Director
BRUNT Workwear, founded in 2020, designs and sells workwear and boots to trade professionals. The company operates a dual commercial model: direct-to-consumer via Shopify, and wholesale distribution through retail partners and trade channels. With 51–200 employees based in North Reading, Massachusetts, they're actively building out sales, marketing, and ops teams. Current initiatives focus on scaling their distribution footprint, improving internal data systems, and managing profitability across retail and wholesale channels as they grow.
BRUNT runs Shopify for e-commerce, NetSuite for enterprise resource planning, SPS Commerce for wholesale order management, Klaviyo for marketing automation, and Stripe for payments. Backend infrastructure includes AWS, Python, and SQL. They're adopting WMS and TMS systems for supply chain.
Active projects include scaling distribution networks, building cloud infrastructure ownership, maturing data infrastructure, developing sales SOPs, integrating AI tools into workflows, and defining revenue growth strategy. Media outreach and PR roadmap planning are also underway.
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