Vapi operates a voice agent platform designed to handle inbound and outbound calls for enterprises and developers. The stack reveals a dual-track go-to-market: Twilio, Vonage, and Genesys for telecom integration, paired with Salesforce, HubSpot, Outreach, and Salesloft for sales motion. The hiring composition—13 sales roles against 5 engineering—and active projects around post-sales playbooks, NRR engines, and mid-market deal execution show a company scaling revenue operations and enterprise land-and-expand after establishing product-market fit at scale.
Vapi provides a platform for deploying voice agents that handle complex business conversations without traditional IVR friction. The product serves indie builders and enterprise customers, with reported scale of over 1 billion calls powered on the platform. The company is headquartered in San Francisco and founded in 2023. Current operational focus centers on post-sales engagement models, proactive health monitoring, solution architecture for enterprise deployments, and geographic expansion—particularly building East Coast presence. The founding of an accounting function and adoption of Ashby for talent infrastructure suggest infrastructure-building typical of a Series A–B stage company.
Vapi integrates with Twilio, Vonage, and Genesys, providing flexibility across major VoIP and contact-center platforms for call routing and management.
Vapi uses Salesforce, HubSpot, Outreach, Salesloft, Gong, and Apollo for CRM, sales engagement, and revenue operations—indicating a sales-led operational model.
Vapi's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →
This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.