Vapi provides infrastructure for deploying voice agents at scale, with a tech stack spanning Twilio, Vonage, WebRTC, and SIP alongside CRM and sales tools (Salesforce, Outreach, Salesloft, HubSpot). The company is actively adopting MCP and WireGuard while managing a hiring mix heavily weighted toward senior engineers and sales roles — a pattern consistent with scaling enterprise deployments and handling the high feature-request volume documented in their pain-point list.
Vapi builds an API platform for enterprises to deploy conversational voice agents and automate phone operations. The product integrates with existing telephony infrastructure (Twilio, Vonage, SIP, WebRTC) and connects to customer data systems (Salesforce, HubSpot, Zendesk, Intercom). Customers include startups and Fortune 500 companies. Active projects include WhatsApp voice agents, large enterprise onsite deployments, solution architecture for pilots, and an auto reinforcement-learning loop. The company is based in San Francisco and was founded in 2021.
Vapi uses Twilio, Vonage, WebRTC, and SIP for telephony; Salesforce, HubSpot, and Outreach for CRM and sales; and Discord, GitHub, Jira, and Zendesk for internal operations. Recently adopting MCP and WireGuard.
Vapi is based in San Francisco, California and was founded in 2021. Currently hiring in the United States and Netherlands.
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