Care navigation platform pairing patients with experienced healthcare advocates
Solace operates a care navigation service built on a modern data and product stack (Snowflake, React, TypeScript, Node.js) while scaling toward AI-powered workflows and predictive analytics. The hiring mix is balanced across marketing, data, healthcare, and engineering—reflecting a company simultaneously growing patient acquisition, building internal data infrastructure, and automating manual reporting workflows. Pain points around CAC, data quality, and churn prediction signal a maturing business transitioning from service-delivery operations to data-driven unit economics.
Solace is a healthcare navigation company that connects patients and families with experienced healthcare advocates—primarily nurses and care specialists with 16+ years of experience on average—to help them navigate the U.S. healthcare system. The service is covered by insurance nationwide and addresses coverage across Medicare, Medicaid, and employer benefits. The company operates at the intersection of clinical care, patient support, and insurance reimbursement, deploying advocates to guide patients through diagnoses, hospitalizations, and chronic-illness management. Headquarters in Redwood City; founded in 2022; 201–500 employees.
Solace runs Snowflake for data warehousing, React and TypeScript for front-end, Node.js for backend services, and NetSuite for financial operations. Marketing and analytics rely on Google Analytics 4, LinkedIn Recruiter for hiring, and Linear for engineering project tracking.
Solace is building tracking dashboards, developing clinical protocols and referral pathways, scaling data infrastructure and FP&A operations, creating AI-powered creative workflows, and launching new patient care programs addressing social determinants of health.
Solace's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →
This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.