Solace Tech Stack

Patient advocacy platform delivering Medicare-covered care navigation at scale

Hospitals and Health Care Redwood City, California 201–500 employees Founded 2022 Privately Held

Solace pairs patients with dedicated healthcare advocates—primarily nurses and care specialists—to navigate the U.S. healthcare system. The company is actively scaling acquisition and operations: hiring is accelerating across marketing (15 open roles), finance, and engineering, while projects focus on paid social expansion (TikTok, Snapchat), scheduling optimization, and data infrastructure. The pain-point list (advocate retention, no-show rates, scheduling bottlenecks) reveals operational friction typical of high-touch service businesses scaling beyond startup size.

Tech Stack 44 technologies

Core StackAfter Effects Ashby Slack GitHub React TypeScript Node.js NetSuite Snowflake Python Google Ads Zendesk Figma Apache Airflow dbt Lottie LinkedIn Recruiter Excel Google Sheets SQL R Webflow Statsig Meta Linear Notion TikTok Snapchat Meta Pixel Facebook Pixel+13 more

AdoptingTikTok Snapchat

What Solace Is Building

◆Challenges

Low health literacy
Complex healthcare system
Audit readiness
Red tape
Bottlenecks and inefficiencies
Expanding into new paid social channels
Scheduling challenges
High no-show rates
Advocate retention
Scaling data infrastructure

▲Active Projects

Monthly close process
Tracking systems and dashboards
Funnel optimization experiments
Experiment design and deployment
Tiktok and snapchat expansion
Scale clinical hiring process
Pilot scheduling initiatives
Patient care plan development
Website redesign
Paid social acquisition engine scaling

Hiring Activity

Accelerating70 roles · 35 in 30d

Department

Marketing

Finance

Engineering

Healthcare

Ops

Product

Data

Seniority

Mid

Senior

Junior

Manager

Lead

Staff

Director

Notable leadership hires: Advocate Lead

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About Solace

Solace operates a patient advocacy service for Medicare-covered populations in the United States. The business model pairs patients and families with trained advocates who help them understand benefits, make healthcare decisions, and navigate complex system workflows. The company is headquartered in Redwood City, California, and employs 201–500 people. Current focus areas include clinical hiring (scaling the advocate workforce), scheduling and care plan development, and expanding paid social channels for patient acquisition. Finance and operations teams are growing alongside core healthcare and product functions, indicating a transition from early-stage to operational maturity.

HeadquartersRedwood City, California

Company Size201–500 employees

Founded2022

Hiring MarketsUnited States

Frequently Asked Questions

What is Solace's business model and who do they serve?

Solace provides patient advocacy services to Medicare-covered populations. Advocates (nurses and care specialists) help patients understand benefits, make decisions, and navigate hospitalizations and chronic illness management.

Where is Solace headquartered and how many employees do they have?

Solace is headquartered in Redwood City, California, and employs 201–500 people. The company was founded in 2022.