MANUAL operates a vertically integrated digital health platform serving 500k+ patients across two geographies, built on a modern analytics and marketing stack (BigQuery, dbt, Looker, Metabase, Mixpanel). The hiring mix is heavily skewed toward marketing (31 roles) and creative execution, with active projects centered on paid creative testing, pricing models, and patient funnel optimization—signaling a growth-stage company optimizing conversion and unit economics rather than still building core product.
Notable leadership hires: Creative Lead, Growth Director, People Lead
MANUAL delivers primary care and chronic disease management via digital clinic, serving patients in the UK and Brazil. The company combines diagnosis, prescription fulfillment, specialist teleconsults, and behavioral coaching in a single platform, focusing on conditions like hormonal imbalance, obesity, and hair loss. With 500k+ patients and $30m in funding, the business has grown since 2018 to 201–500 employees. Patients report 90%+ improvement in Quality of Life within six months. The company is expanding geographically and into new disease categories while scaling analytics and marketing operations.
MANUAL's core stack spans analytics (BigQuery, dbt, Looker, Metabase, Mixpanel), customer platforms (HubSpot, Salesforce, Customer.io, Zendesk), mobile (React Native, React, TypeScript), and paid media (Meta Ads, Google Ads, TikTok, YouTube).
MANUAL is actively recruiting across six countries: United Kingdom, Germany, Brazil, United States, Bulgaria, and South Africa.
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