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MANUAL Tech Stack

Digital health clinic for chronic conditions across UK and Brazil

Hospitals and Health Care London 201–500 employees Founded 2018 Privately Held

MANUAL operates a vertically integrated digital health platform serving 500k+ patients across two geographies, built on a modern analytics and marketing stack (BigQuery, dbt, Looker, Metabase, Mixpanel). The hiring mix is heavily skewed toward marketing (31 roles) and creative execution, with active projects centered on paid creative testing, pricing models, and patient funnel optimization—signaling a growth-stage company optimizing conversion and unit economics rather than still building core product.

Tech Stack 50 technologies

What MANUAL Is Building

Challenges

  • Improve patient experience
  • Improving patient experience processes
  • Unlocking revenue opportunities
  • Optimising customer conversion funnel
  • Ensuring sla compliance
  • Resource allocation decisions
  • Scaling analytics team
  • Driving top-line growth
  • Driving bottom-line performance
  • Improving patient onboarding experience

Active Projects

  • Brazilian weight loss crm campaigns
  • Developing pricing models
  • High-velocity creative testing machine
  • New business categories launch
  • P&l forecasting
  • Patient onboarding web app
  • Api development for web & mobile
  • Creative testing and iteration framework
  • Funnel performance optimization
  • Paid creative projects end-to-end

Hiring Activity

Accelerating100 roles · 65 in 30d

Department

Marketing
31
Engineering
15
Ops
11
Finance
10
Healthcare
10
Product
9
Support
6
HR
4

Seniority

Senior
44
Mid
24
Manager
16
Lead
8
Junior
7
Director
4
Staff
2

Notable leadership hires: Creative Lead, Growth Director, People Lead

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About MANUAL

MANUAL delivers primary care and chronic disease management via digital clinic, serving patients in the UK and Brazil. The company combines diagnosis, prescription fulfillment, specialist teleconsults, and behavioral coaching in a single platform, focusing on conditions like hormonal imbalance, obesity, and hair loss. With 500k+ patients and $30m in funding, the business has grown since 2018 to 201–500 employees. Patients report 90%+ improvement in Quality of Life within six months. The company is expanding geographically and into new disease categories while scaling analytics and marketing operations.

HeadquartersLondon
Company Size201–500 employees
Founded2018
Hiring MarketsUnited Kingdom, Germany, Brazil, United States, Bulgaria, South Africa

Frequently Asked Questions

What tech stack does MANUAL use?

MANUAL's core stack spans analytics (BigQuery, dbt, Looker, Metabase, Mixpanel), customer platforms (HubSpot, Salesforce, Customer.io, Zendesk), mobile (React Native, React, TypeScript), and paid media (Meta Ads, Google Ads, TikTok, YouTube).

What countries is MANUAL hiring in?

MANUAL is actively recruiting across six countries: United Kingdom, Germany, Brazil, United States, Bulgaria, and South Africa.

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