Voy Tech Stack

Direct-to-consumer telehealth platform for chronic weight, hair, and hormone conditions

Hospitals and Health Care London, England 501–1,000 employees Founded 2022 Privately Held

Voy operates a multi-category telehealth service launched in 2022 (originally as MANUAL) across the UK, Germany, and Brazil, now serving over 1 million members. The stack is heavily weighted toward CRM (NetSuite, Customer.io, Braze, Salesforce) and performance marketing (Meta, TikTok, Google Analytics), with no AI or automation tooling evident—a gap that matters given their stated pain points around slow campaign velocity, high customer acquisition cost, and conversion optimization. Hiring velocity is accelerating, concentrated in marketing and operations, suggesting they're scaling revenue operations and campaign execution alongside product expansion into hair loss, testosterone, and menopause.

Tech Stack 22 technologies

Core StackNetSuite Customer.io Braze Salesforce Google Analytics Looker Adobe Creative Cloud Adobe Premiere Pro After Effects Figma HTML Webflow CSS Instagram TikTok YouTube Twitch WhatsApp Business Meta Ads Manager TikTok Ads Manager Photoshop Meta

What Voy Is Building

◆Challenges

Ensuring safety and compliance in digital weight loss
Increasing complexity
High growth environment
Decreasing contact tickets
Slow campaign launch velocity
Low conversion rate
High customer acquisition cost
Clinical governance in complex healthcare environments
Reducing customer support tickets
Improving campaign performance

▲Active Projects

Brazilian weight loss crm campaigns
Erp optimisation projects
Crm performance tests
User communication journey review
Patient-facing pages and marketing campaigns
Webflow design system
A/b tests and personalization
Launch campaigns that drive awareness, engagement and customer growth
Build a best-in-class creator partnership programme in the uk
Evidence-based weight loss coaching programme

Hiring Activity

Accelerating15 roles · 15 in 30d

Department

Marketing

Ops

Support

Creative

Design

Finance

Healthcare

Seniority

Senior

Mid

Junior

Manager

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About Voy

Voy is a direct-to-consumer telehealth company offering managed care programs for weight loss, hair loss, testosterone, and menopause across the UK, Germany, and Brazil. The business model combines digital-first patient intake and monitoring with remote clinical oversight, supported by evidence-based coaching. Core operational challenges include clinical governance in regulated markets, managing customer acquisition cost at scale, and reducing support ticket volume. The platform runs on NetSuite for enterprise resource planning, Braze and Customer.io for patient communication, and Salesforce for customer relationship management, with a strong creative and design practice built in Figma and Adobe.

HeadquartersLondon, England

Company Size501–1,000 employees

Founded2022

Hiring MarketsUnited Kingdom, Brazil

Frequently Asked Questions

What countries does Voy operate in?

Voy operates in the United Kingdom, Germany, and Brazil, with current hiring activity in the UK and Brazil. The company is headquartered in London.

What is Voy's tech stack?

Core systems include NetSuite (ERP), Salesforce (CRM), Customer.io and Braze (customer engagement), Webflow and HTML/CSS (web), Figma (design), and Adobe Creative Suite (content production). Marketing leverages Meta Ads Manager, TikTok Ads Manager, and Google Analytics.

How many members does Voy serve?

Voy supports over 1 million members worldwide across its health categories. The company was founded in 2022 and rebranded in 2025 to expand beyond weight loss into hair loss, testosterone, and menopause.