Shopmonkey Tech Stack

Cloud shop-management platform for auto repair businesses

Software Development Morgan Hill, California 51–200 employees Founded 2016 Privately Held

Shopmonkey operates a full-stack SaaS platform for auto repair shops built on Node.js, React, PostgreSQL, and Kafka. The company is actively building ML models (regression, classification, ranking, recommendation) and LLM-powered sentiment analysis, while simultaneously pushing data migration and onboarding optimization—a mix suggesting they're moving from a feature-complete core toward predictive analytics and faster customer activation. Hiring is accelerating across engineering and sales, with a notable data team build, indicating expansion into new revenue models and operational efficiency plays.

Tech Stack 56 technologies

Core StackNode.js React Redux MongoDB PostgreSQL Redis JavaScript TypeScript AWS Kubernetes Elasticsearch Apache Kafka QuickBooks Salesforce Salesloft Gong HubSpot Python Go Cursor Next.js JavaScript/TypeScript SQL Chilipiper Google Workspace Google Tag Manager Google Analytics 4 Claude Redux Toolkit React Testing Library+26 more

What Shopmonkey Is Building

◆Challenges

Outdated technology in industry
Cloud platform scalability
Migrating legacy shop data
Reducing onboarding time
Scaling customer support operations
Meeting service call queue standards
Analyzing feedback for process improvement
Expanding customer spend
Aggressive revenue goals
Eliminating execution friction

▲Active Projects

Customer expansion initiatives in smb segment
Production-ready ml models across regression, classification, clustering, ranking, recommendation systems
Nlp and llm-powered components for sentiment analysis
Data migration lifecycle for new and existing customers
Up-sell and cross-sell initiatives
Process improvement initiatives based on feedback
Escalation management
Service call queue optimization
Repeatable extraction and transformation workflows
Recurring revenue strategy

Hiring Activity

Accelerating30 roles · 20 in 30d

Department

Engineering

Sales

Support

Data

Product

Marketing

Ops

Seniority

Senior

Mid

Manager

Junior

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About Shopmonkey

Shopmonkey is a cloud-based auto repair shop management platform founded in 2016 and headquartered in Morgan Hill, California. The platform consolidates customer service, parts inventory, workflow management, quotes, invoicing, and technician tracking into a single interface, covering general auto repair, tire service, detailing, wrapping, and marine repair shops. The company serves more than 3,500 shops across the U.S. and Canada. Shopmonkey is 51–200 employees and privately held with venture backing.

HeadquartersMorgan Hill, California

Company Size51–200 employees

Founded2016

Hiring MarketsUnited States, Armenia

Frequently Asked Questions

What tech stack does Shopmonkey use?

Node.js, React, Redux, MongoDB, PostgreSQL, Redis, Kubernetes, Elasticsearch, Kafka, and AWS. Front-end uses React with Redux state management; back-end runs on Node.js with PostgreSQL and MongoDB; data flows through Kafka; search runs on Elasticsearch.

How many auto shops use Shopmonkey?

More than 3,500 auto repair shops across the U.S. and Canada, spanning general auto, tire, wrap, detail, and marine repair specialties.