Warehouse management and fulfillment software for eCommerce brands and 3PLs
ShipHero operates a dual-revenue model: SaaS-based warehouse management software (WMS) and owned-and-operated fulfillment services across the US. The tech stack reveals active computer vision and edge-device work — Python, PyTorch, TensorFlow, YOLO, NVIDIA Jetson, and embedded protocols (STM32, FreeRTOS, RS-232/485, CAN) — suggesting warehouse automation and real-time tracking are core to new product development. Support team scaling (7 roles actively hired) against smaller engineering (3) and ops (2) signals growing customer base outpacing internal infrastructure maturity.
ShipHero provides warehouse management software and full-service fulfillment for eCommerce brands and third-party logistics providers (3PLs). On the software side, the WMS integrates directly with Shopify and other platforms, automating order fulfillment, inventory tracking, and shipping workflows. On the services side, ShipHero operates its own warehouse network across the US, handling pick-pack-ship operations at scale. The company serves over 5,000 eCommerce brands and 3PLs. Current product focus centers on computer vision pipelines for warehouse automation, edge-device model training and deployment, and human-device interface improvements — indicating a shift toward autonomous or semi-autonomous warehouse operations.
Core: Python, PyTorch, TensorFlow, YOLO, C++. Infrastructure: Linux, Windows, macOS, iOS. Hardware/embedded: NVIDIA Jetson, STM32, FreeRTOS, Zephyr, RS-232/485, CAN, Bluetooth, WiFi. Observability: Honeycomb. Operations: Jira, Slack, Gainsight, ChurnZero. Query layer: SQL, GraphQL.
United States, Brazil, Argentina, and Colombia. Support roles dominate the international hiring activity.
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