Company profile

SaaS Labs Tech Stack

AI-powered calling and communication software for sales and support teams

Software Development Palo Alto, California 201–500 employees Founded 2016 Privately Held

SaaS Labs builds communication software for customer-facing sales and support teams, with a stack heavy on CRM and helpdesk systems (Salesforce, HubSpot, Zoho, Zendesk, Dynamics 365, ServiceNow, Freshworks, Intercom) that points to a deep integration footprint. Job posts describe a shift from legacy SaaS toward an AI-native communication OS, including an AI voice agent. Hiring is accelerating, India-based, and tilted toward sales and marketing.

Tech Stack 69 technologies

Core StackAWS Salesforce HubSpot Zendesk Dynamics 365 ServiceNow Shopify Intercom Google Ads LinkedIn Ads Salesloft RAG Google Analytics NetSuite Gainsight 6sense ZoomInfo Slack Figma Jira GCP Zoho Freshworks Meta Ads Manager Apollo Vitally Planhat WhatsApp Sales Navigator JumpCloud+35 more

What SaaS Labs Is BuildingChallenges and projects from their job posts

◆Challenges

Transitioning from legacy SaaS to AI-native products
Growing self-sourced sales pipeline
Converting partner referrals and events into revenue
Improving win rates with metrics-driven sales culture
Handling multiple languages in real time
Maintaining clean CRM hygiene

▲Active Projects

AI-native communication OS
AI voice agent (AIVA) development
AI conversation intelligence platform
AI integration across product workflows
ABM lookalike account targeting
Building a competitive intelligence function

Hiring Activity

Accelerating10 roles · 8 in 30d

Department

Sales

Marketing

Product

Finance

Support

Seniority

Senior

Mid

Director

Lead

Principal

Notable leadership hires: Head of Product

Companies like SaaS Labs

4,500+ Software Development companies running AWS and GCP

See the full list

About SaaS Labs

SaaS Labs is a privately held software company founded in 2016 and headquartered in Palo Alto, California. It develops communication and workflow automation tools aimed at sales and support teams at B2B companies. The company has 201–500 employees, and its current hiring is concentrated in India. Its products connect with major CRM, helpdesk and commerce platforms, and its go-to-market relies on paid ads, ABM tooling and partner channels.

HeadquartersPalo Alto, California

Company Size201–500 employees

Founded2016

Hiring MarketsIndia

Frequently Asked Questions

What tech stack does SaaS Labs use?

SaaS Labs runs on AWS and GCP and uses Salesforce, HubSpot, Zendesk, Salesloft, Apollo, 6sense, ZoomInfo, Gainsight, NetSuite, Slack, Figma and Jira, along with RAG-based AI tooling.

What is SaaS Labs working on?

Job posts point to an AI voice agent called AIVA, an AI conversation intelligence platform, an AI-native communication OS, and new competitive intelligence and ABM targeting functions.

Where is SaaS Labs hiring?

Current hiring is in India and is accelerating. Most openings are in sales and marketing, with additional roles in product, finance and support, including a Head of Product.

Similar Companies in Software Development

Other companies in the same industry, closest in size

How this profile is built

SaaS Labs's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →

This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.