Swap Tech Stack

Agentic commerce platform for demand forecasting, cross-border, and returns

Software Development London, England 201–500 employees Founded 2022 Privately Held

Swap builds infrastructure for commerce automation, operating a stack centered on Snowflake, dbt, and TypeScript with REST and GraphQL APIs. The company is actively migrating to NetSuite, signaling investment in ERP-driven operational scaling. Hiring skews heavily toward senior engineers and sales roles across five countries, while active projects span both product (agentic shopfront, data modeling) and operational efficiency (onboarding standardization, ticket reduction), pointing to a sales-led org scaling customer success alongside feature development.

Tech Stack 48 technologies

Core Stackdbt Snowflake TypeScript JavaScript Node.js React GraphQL AWS Intercom Shopify Python FastAPI BigQuery GitHub Actions HubSpot PostgreSQL Stripe Postman Zendesk REST Git SQL BigCommerce WooCommerce dlt GCP Cloud Run Apollo JSON HTML/CSS+17 more

AdoptingNetSuite

What Swap Is Building

◆Challenges

Workflow optimisation
Integration challenges
Reducing ticket volume
Implementing new accounts payable software
Reducing churn risk
Ensuring onboarding consistency
International workforce growth
People practices cross-functional teams
Strengthening strategic partnerships
Scaling data stack

▲Active Projects

Joint go-to-market initiatives
Partner enablement & advocacy
Onboarding playbook refinement
Dbt data modelling project
Data quality and governance
Saas performance analysis
Standardised onboarding methodologies
Process improvement to reduce ticket volume
Erp implementation (netsuite)
Agentic shopfront

Hiring Activity

Steady80 roles · 25 in 30d

Department

Sales

Engineering

Data

Support

Finance

Marketing

Ops

Seniority

Senior

Mid

Junior

Lead

Manager

Director

Notable leadership hires: Product Director, Technical Implementation Lead

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About Swap

Swap provides an agentic commerce platform addressing demand forecasting, cross-border logistics, returns processing, and tax compliance for mid-market to enterprise brands. The product integrates with Shopify, BigCommerce, and WooCommerce. Founded in 2022 and headquartered in London, the company operates across the United Kingdom, United States, Netherlands, Israel, and Brazil. The 201–500-person organization is structured around sales, engineering, data, support, and operations, with active hiring across all functions.

HeadquartersLondon, England

Company Size201–500 employees

Founded2022

Hiring MarketsUnited Kingdom, United States, Netherlands, Israel, Brazil

Frequently Asked Questions

What tech stack does Swap use?

Swap's core stack includes Snowflake and BigQuery for data warehousing, dbt and dlt for transformation, TypeScript and Python for application development, React for frontend, Stripe for payments, and e-commerce connectors (Shopify, BigCommerce, WooCommerce). The company is adopting NetSuite for ERP.

What is Swap working on?

Key projects include agentic shopfront development, dbt data modeling, NetSuite ERP implementation, onboarding playbook refinement, partner enablement, data quality governance, and process improvements to reduce support ticket volume.