Marks and Spencer Tech Stack

Omnichannel retail transformation across 65,000+ colleagues and 32M customers

Retail London, London 10,001+ employees Founded 1884 Public Company

M&S is executing a major business transformation centered on digital adoption and omnichannel capability, with hiring velocity accelerating across sales (140 open roles) and operations (84 roles) while engineering (13 roles) remains lean. The tech stack—Next.js, React, GraphQL, Azure, TypeScript—reflects a web-first, modern JavaScript-heavy approach to customer-facing systems, but the organization's pain points (embedding transformation, meeting store targets, minimizing losses) signal operational friction in translating digital capability into store-level execution.

Tech Stack 25 technologies

Core StackPower BI Next.js TypeScript Playwright Jest GitHub Actions Java PL/SQL JavaScript React GraphQL Terraform Python Power Query Teams NX Git Azure Word PowerPoint Excel iOS Android SQL Microsoft Office

What Marks and Spencer Is Building

◆Challenges

Implementing business transformation
Meeting store selling and cost targets
Minimise store losses
Meeting strong customer demand
Minimise cost and waste
Drive growth in sales
Improving store performance
Embedding business transformation plan
Digital adoption and omnichannel retailing
High-pressure environment

▲Active Projects

Business transformation plan
Plan a
Launches, events, and campaigns
Digital adoption and omnichannel capability
Move to the new m&s
Retail plan implementation
New store opening
Retail plan delivery
Store events to achieve selling targets
Product academy sessions

Hiring Activity

Accelerating280 roles · 280 in 30d

Department

Sales

140

Ops

Engineering

Food

Marketing

Operations

Data

Product

Seniority

Junior

167

Manager

Lead

Mid

Senior

Staff

Principal

Notable leadership hires: Shift Lead

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About Marks and Spencer

Marks and Spencer is a century-old UK-listed retailer serving 32 million customers globally across 65,000+ employees. The company operates a traditional store estate while building digital and omnichannel capabilities to modernize customer experience. Current strategic priorities center on a business transformation plan, new store openings, and retail plan delivery. Operations and sales roles dominate the hiring mix, reflecting the store-centric nature of the business; engineering hiring remains selective, suggesting a reliance on platform consolidation or outsourced build capacity rather than rapid product team expansion.

HeadquartersLondon, London

Company Size10,001+ employees

Founded1884

Hiring MarketsIreland, United Kingdom, Canada, China, Malaysia

Frequently Asked Questions

What is M&S's current tech stack?

M&S uses Next.js, React, TypeScript, GraphQL, and Azure as core platforms, alongside Java, PL/SQL, and Terraform for backend and infrastructure. Mobile apps run on iOS and Android. Analytics and reporting run on Power BI.

Where is M&S recruiting talent?

Active hiring spans United Kingdom, Ireland, Canada, China, and Malaysia—reflecting both core UK presence and expansion into Asia-Pacific and North American markets.