Żabka Polska Tech Stack

Europe's largest convenience-store network with 12,000+ franchised locations

Retail Poznań, Woj. Wielkopolskie 10,001+ employees Founded 1998 Privately Held

Żabka Polska operates a franchise-driven convenience model across Poland with over 12,000 stores serving millions daily. The tech stack—Snowflake, SAP, Power BI, Salesforce, Anaplan—reflects a finance and operations-heavy infrastructure; concurrent hiring across finance, security, HR, and logistics signals investment in backend systems and supply-chain digitalization. Pain points cluster around reporting automation (eliminating manual copy-paste), process mapping, and transitioning customer-service operations from reactive to proactive—areas where their recent Anaplan adoption and active projects on contact-center transformation suggest active modernization.

Tech Stack 19 technologies

Core StackSnowflake Power BI SAP Python Power Automate Salesforce Jira Confluence SAP SuccessFactors Power Query BPMN DAX CCTV Service Cloud Excel Power Pivot TMS Alteryx VBA

AdoptingAnaplan

What Żabka Polska Is Building

◆Challenges

Solving reporting and tax issues
Transition from reactive to proactive
Identifying key moments in customer journey
Automation of processes
Supporting tms/yms system development
Analyzing business justification for logistics proposals
Eliminating manual copy-paste reporting
Automating management reporting
Reducing manual processes
Improving employee satisfaction and engagement

▲Active Projects

Investment project coordination
Strategic investment planning
Budgeting and amortization
Proactive contact center transformation
Customer journey mapping
Personalized support design
New solution implementation
Automation and system change projects
Process mapping and documentation
Implementing new logistics solutions

Hiring Activity

Accelerating15 roles · 15 in 30d

Department

Finance

Security

Support

Logistics

Marketing

Ops

Product

Seniority

Mid

Manager

Lead

Senior

Junior

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About Żabka Polska

Żabka Polska is the operational hub of the Żabka Group, one of Europe's leading convenience-store networks. The company manages over 12,000 franchised locations across Poland, each serving hyperlocal customer demand for fast, accessible FMCG products and services. The franchise model relies on partnerships with over 10,000 independent entrepreneurs, distributed across the country. Founded in 1998, Żabka has scaled through integration of digital solutions, operational technology (SAP, Salesforce, Snowflake), and sustainability practices. The organization serves millions of transactions daily and operates logistics, HR, finance, and customer-support functions to sustain the network.

HeadquartersPoznań, Woj. Wielkopolskie

Company Size10,001+ employees

Founded1998

Frequently Asked Questions

What tech stack does Żabka Polska use?

Snowflake for data warehousing, SAP for ERP, Power BI and DAX for analytics, Salesforce Service Cloud for customer support, Jira and Confluence for collaboration, and Anaplan for financial planning. CCTV and TMS support operations and logistics.

What is Żabka Polska working on?

Priority projects include contact-center transformation (proactive support), customer journey mapping and personalization, logistics-solution implementation, automated reporting and process documentation, and budgeting systems. Pain points center on eliminating manual workflows and transitioning operations from reactive to proactive models.

How this profile is built

Żabka Polska's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →

This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.