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H&M Group Tech Stack

Global fashion retailer scaling omni-channel logistics and supply-chain modernization

Retail Stockholm, Stockholm 10,001+ employees Public Company

H&M Group operates ~4,702 stores across 76 markets with 56 online channels, supported by a tech stack centered on SAP, ServiceNow, Power BI, and Tableau. Current hiring reflects operational priorities: logistics roles dominate (20 open positions), followed by sales (42), signaling heavy investment in warehouse automation and distribution-center modernization. Active projects include omni-logistics centers, automated distribution-center launches, and CSRD compliance work—pointing to infrastructure-led scaling rather than product innovation.

Tech Stack 14 technologies

Core StackPower BI Tableau ServiceNow SAP GitHub Copilot Power Query SAP SuccessFactors Microsoft Office WMS PLC Excel Vim VBA Microsoft 365

What H&M Group Is Building

Challenges

  • Ensuring compliance with procedures
  • Incident response and troubleshooting
  • Ensuring compliance with local labor law
  • Maintaining new warehouse
  • Preventing loss
  • Optimizing sales and profits
  • Cost-efficient department management
  • Optimizing stock levels
  • Cost control
  • Ensuring safety compliance

Active Projects

  • Omni-logistics centre
  • Customer loyalty app promotion
  • Csrd compliance implementation
  • System modernization in distribution center
  • Visual merchandising execution
  • Launch of new distribution centre
  • Opening new automated distribution center
  • In-store sustainability initiatives
  • Developing talent acquisition team
  • Integration of people impact strategy into key functions and brands

Hiring Activity

Steady100 roles · 40 in 30d

Department

Sales
42
Logistics
20
Ops
12
HR
9
Finance
2
Product
2
Security
2
Sustainability
2

Seniority

Junior
31
Mid
21
Manager
20
Senior
16
Lead
7
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About H&M Group

H&M Group is a public fashion retailer headquartered in Stockholm, Sweden, with a portfolio of brands selling apparel, accessories, beauty, and homeware globally. The company operates through physical retail stores and online channels across 76 markets, complemented by in-store eateries offering fresh and local food. The organization spans supply-chain, retail operations, HR, and finance functions. Core pain points center on warehouse operations (maintaining new facilities, optimizing stock levels, incident response) and compliance (local labor law, safety, CSRD reporting).

HeadquartersStockholm, Stockholm
Company Size10,001+ employees
Hiring MarketsUnited States, Malaysia, Australia, South Korea, India, Sweden, Japan, New Zealand

Frequently Asked Questions

What is H&M Group's tech stack?

H&M Group uses SAP as its ERP backbone, ServiceNow for IT service management, Power BI and Tableau for analytics, Microsoft 365 for productivity, and WMS/PLC systems for logistics. GitHub Copilot and VBA appear in engineering workflows.

What is H&M Group currently working on?

Priority projects include launching automated distribution centers, building omni-logistics hubs, implementing CSRD compliance, modernizing legacy distribution-center systems, and rolling out in-store sustainability initiatives and a customer loyalty app.

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