Omnichannel optician and hearing-aid retailer with 1,000+ stores across Europe
Fielmann Group operates a large-scale omnichannel retail network selling glasses, contact lenses, and hearing aid systems across 11 countries. The company is migrating its ERP stack from SAP R/3 toward SAP S/4HANA while simultaneously adopting RPA, signaling a push toward modernized finance and operations automation. Hiring velocity is decelerating overall, but the department mix reveals a sales-and-healthcare-first organization (over 1,100 combined roles) with significant backend work in process automation and digital transformation.
Notable leadership hires: Team Lead, Audiology Lead, Head of Accounting, Hörakustiker Team Lead, Hearing Audiologist Team Lead
Fielmann Group is a publicly listed family business headquartered in Hamburg, founded in 1972. The company operates approximately 1,000 physical stores across Germany, Austria, Switzerland, Italy, Belgium, France, Sweden, Poland, the Netherlands, Australia, and the United States, serving 27 million customers. The business model combines physical retail locations with digital sales channels, offering glasses, contact lenses, and hearing aid systems. A core operational challenge is scaling store openings (new hearing studios and retail expansions in Switzerland and South Germany are active projects) while harmonizing HR systems, finance processes, and omnichannel operations across geographically dispersed markets.
Core systems: SAP R/3 (replacing with S/4HANA), Oracle, SQL Server, AWS, Azure. Infrastructure: Kubernetes, Docker, Terraform, Ansible, VMware, Proxmox. HR/talent: Workday, SAP SuccessFactors. Development: Python, GitHub Actions, Jenkins, TeamCity, Concourse.
Fielmann Group has over 10,001 employees. Current hiring pipeline shows 1,251 active roles focused on sales (765), healthcare (364), operations (21), and support functions.
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