Impel builds AI software for automotive retail, covering sales, service, chat and digital merchandising across the dealer customer journey. Its stack pairs Python, PyTorch and LangSmith with Swift, Kotlin and Core ML, pointing to LLM-based conversational agents plus on-device vision for mobile vehicle capture. Hiring is accelerating and sales-led, backed by Gong, Salesforce and Gainsight, while job posts emphasize improving AI understanding and simplifying dealership workflows.
Impel is a New York-based, privately held software company founded in 2014 that develops an AI operating system for automotive retailers and OEMs. Its product areas include sales AI, service AI, chat AI, customer lifecycle management and digital merchandising, including 360-degree vehicle walkarounds. The company employs between 201 and 500 people. It currently hires in the United States and Georgia across sales, engineering, design, marketing, product and support.
Impel runs on AWS (DynamoDB, RDS, CloudWatch) with Python, PyTorch and LangSmith for AI work, Swift, Kotlin and Core ML for mobile, .NET/C# services, and Jenkins and GitLab for CI/CD.
Yes. Hiring is accelerating and weighted toward sales, with additional openings in engineering, design, marketing, product and support across the United States and Georgia.
Job posts point to AI-driven customer interactions, conversational chatbot applications, service advisor workflows, shopper merchandising, the Impel Capture product and a content engine.
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Impel's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →
This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.