Microsoft-native IT consulting and managed services for mid-market and education
GadellNet is a Microsoft-first IT consulting and managed services firm built almost entirely on the Microsoft stack (365, Azure, Active Directory, Power Platform, Entra). The hiring mix—support and engineering staff outnumber sales roles—reflects a services-delivery model, while active projects signal a strategic pivot: half their roadmap is now AI-focused (adoption initiatives, strategy implementation, responsible AI), even as traditional pain points (ticket resolution SLAs, CSAT targets) persist. This suggests GadellNet is positioning AI capabilities for clients while managing operational friction in their own support operations.
GadellNet Consulting Services is a Certified B Corporation founded in 2003, headquartered in Saint Louis with offices in Indianapolis and Denver. They serve small-to-medium businesses and education institutions with IT consulting, managed support, cloud infrastructure, and application development. Their core service areas include Help Desk & IT Support, network engineering, disaster recovery, and IT audits—all delivered through a personal consulting model with dedicated account managers. The company operates entirely within the Microsoft ecosystem (365, Azure, cloud desktops, Power Platform) and is currently expanding into AI strategy and adoption for their client base.
GadellNet operates on Microsoft infrastructure: 365, Azure, Active Directory, Entra, Power Platform, Exchange, and SharePoint. They also use ConnectWise for service delivery management and ITGlue for documentation, plus GitHub Copilot for development support.
Half their active projects center on AI: 90-day adoption initiatives, AI strategy implementation, and responsible AI frameworks. The other half focuses on IT operations (budget optimization, network rollouts) and sales execution (demand generation, territory planning, brand visibility).
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