White-label helpdesk, NOC, SOC and project services for MSPs
Uptime Solutions is a channel-only provider, delivering outsourced support and monitoring under its MSP partners' brands. Its stack pairs ConnectWise PSA and Datto RMM with automation tooling (n8n, Power Automate, Copilot Studio, Ansible, Terraform), and job posts focus on AI agents and workflow automation, signaling a push to scale service delivery without scaling headcount. Hiring is accelerating and support-led, spanning the UK, South Africa and Sri Lanka.
Uptime Solutions, founded in 2009 and headquartered in Three Bridges, West Sussex, provides white-labelled IT services to managed service providers. Its offering covers outsourced helpdesk, network operations center (NOC) and security operations center (SOC) monitoring, and IT project delivery. A New Zealand office supports out-of-hours coverage, while the UK-based team handles on-site work. The company has 51–200 employees and is privately held. It has since merged with inbay.
Core tools include ConnectWise PSA, Datto RMM, Azure, Azure AD, VMware, Hyper-V, ServiceNow, and network gear from Fortinet, SonicWall and Cisco, plus automation via Ansible, Terraform, n8n and Power Automate.
It delivers white-label helpdesk, outsourced NOC and SOC monitoring, and white-label IT project services to MSPs, with out-of-hours support from New Zealand and on-site support from the UK.
Uptime Solutions is hiring in the United Kingdom, South Africa and Sri Lanka, mainly for support roles, alongside engineering and sales positions.
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Uptime Solutions's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →
This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.