echoloc
Get started
echoloc/ Companies/ Black Birch Group

Black Birch Group Tech Stack

IT services firm specializing in Microsoft 365 managed services and security

IT Services and IT Consulting New York, New York 51–200 employees Founded 2021 Privately Held
blackbirchgroup.com LinkedIn

Black Birch Group operates a managed IT services practice built on Microsoft's ecosystem—Windows, Active Directory, Azure, Microsoft 365—paired with remote-support tooling (TeamViewer, AnyDesk) and ticketing infrastructure (Zendesk, Freshdesk). Active projects signal internal process pain: they're automating data consolidation (Excel/email workflows), document extraction with audit trails, and calendar-based timesheet routing to Jira. The hiring mix (support-heavy, with 2 engineering roles) and adoption of no-code automation platforms (n8n, Power Automate, Copilot Studio) suggest a shift toward reducing manual operational overhead while scaling client-facing service delivery.

Tech Stack 36 technologies

Core StackActive Directory Zendesk Freshdesk Azure AD Intune Power Platform n8n Power Automate Power Apps HubSpot Salesforce VMware Windows 10 Windows 11 macOS TeamViewer AnyDesk Remote Desktop Protocol Exchange Online SharePoint Online OneDrive PowerShell Azure Dataverse Copilot Studio Zoho LinkedIn Sales Navigator EDR Microsoft Defender Autotask+5 more

What Black Birch Group Is Building

◆Challenges

  • Maintaining a stable, secure m365 environment
  • Manual excel and email processes
  • Email triage

▲Active Projects

  • Ai powered data consolidation workflows replacing manual excel and email processes
  • Automated document extraction and validation solutions with audit trail capabilities
  • Outlook to jira timesheet automation using calendar data
  • Service desk process improvements

Hiring Activity

Accelerating5 roles · 5 in 30d

Department

Support
3
Engineering
2

Seniority

Mid
2
Junior
1
Manager
1
Senior
1
Company intelligence

Find more companies like Black Birch Group by tech stack, pain points and active projects

Get started free

About Black Birch Group

Black Birch Group is an IT services firm based in New York, founded in 2021, providing managed cloud services, endpoint management, security incident response, and governance/compliance solutions to mid-market businesses. The company blends Microsoft 365 and Azure platform expertise with white-glove support for end-user experience, vendor relationship management, and business process outsourcing. Their tech footprint centers on Microsoft's SaaS and PaaS layers, complemented by remote-support and ticketing platforms for client operations. With 51–200 employees and recent acceleration in hiring (5 roles in the last 30 days, primarily in support), the firm is scaling operational capacity while investing in automation tooling to reduce manual administrative work.

HeadquartersNew York, New York
Company Size51–200 employees
Founded2021
Hiring MarketsDominican Republic

Frequently Asked Questions

What tech stack does Black Birch Group use?

Windows 10/11, macOS, Active Directory, Azure, Microsoft 365 (Exchange Online, SharePoint, OneDrive), Intune, Zendesk, Freshdesk, TeamViewer, AnyDesk, and no-code automation via n8n and Power Automate. Also uses Power Apps, Copilot Studio, Dataverse, and CRM tools including HubSpot and Salesforce.

What is Black Birch Group working on?

Four active projects: AI-powered data consolidation to replace manual Excel and email workflows; automated document extraction with audit trail capabilities; Outlook-to-Jira timesheet automation using calendar data; and service desk process improvements. All target operational efficiency.

Similar Companies in IT Services and IT Consulting

Other companies in the same industry, closest in size

I
In-Telecom
IT Services and IT Consulting
I
Intercity
IT Services and IT Consulting
T
TriluxTech
IT Services and IT Consulting
C
CyberSheath
IT Services and IT Consulting

How this profile is built

Black Birch Group's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →

This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.