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Intercity Tech Stack

Managed IT services and cloud infrastructure for UK mid-market enterprises

IT Services and IT Consulting Birmingham, West Midlands 201–500 employees Founded 1985 Privately Held

Intercity operates a managed services and cloud infrastructure business anchored in Microsoft (Azure, 365, Endpoint Manager, Sentinel) with expanding ambitions in security operations and sales enablement. The hiring velocity is accelerating, with leadership gaps across commercial operations and security incident response — suggesting active scaling of managed services delivery and a push to build repeatable sales processes. Their pain-point list (CRM inefficiencies, sales friction, compliance standardization) aligns with projects in CRM optimization and sales automation, indicating internal process maturity is lagging revenue ambition.

Tech Stack 24 technologies

Core StackHubSpot Dynamics 365 GitHub Copilot ServiceNow Active Directory Power Platform Intune Google Ads Azure Microsoft 365 Sentinel Excel Sage X3 SIEM EDR Microsoft Endpoint Manager Windows macOS iOS Android AnyDesk TeamViewer Configuration Manager LinkedIn

What Intercity Is Building

◆Challenges

Staying ahead of ai trends
Expanding managed services offerings
Optimising cost base
Contract governance
Ensuring security compliance
Maintaining compliance standards
Sales process friction
Process standardisation challenges
Crm platform inefficiencies
Streamlining processes through automation

▲Active Projects

Microsoft partnership strengthening
Crm platform optimisation
Embed security operations into operational resilience
Sales enablement programme development
Accelerate managed services growth
Oversee enterprise systems and platforms
Strengthen strategic partnerships with microsoft
Managed services expansion
Sales process automation
Build and refine soc incident response playbooks

Hiring Activity

Accelerating20 roles · 10 in 30d

Department

Sales

5

Engineering

3

Support

3

Ops

2

Commercial

1

Finance

1

HR

1

Marketing

1

Seniority

Lead

4

Senior

4

Junior

3

Mid

3

C-Level

2

Director

1

Manager

1

Notable leadership hires: Commercial Head, ISOC Lead

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About Intercity

Intercity is a managed IT services provider based in Birmingham, operating since 1985. The company serves mid-market enterprises across the UK with a stack centered on Microsoft cloud services (Azure, Microsoft 365, Endpoint Manager, Sentinel), complemented by network infrastructure (MPLS, N3 data center, internet connectivity), mobile management, and unified communications. Recent project focus spans CRM platform optimization, security operations embedding, managed services expansion, and sales enablement — signaling a shift toward higher-margin recurring revenue and operational efficiency. They employ 201–500 people and are actively hiring across sales, engineering, and support functions in the UK and US.

HeadquartersBirmingham, West Midlands

Company Size201–500 employees

Founded1985

Hiring MarketsUnited Kingdom, United States

Frequently Asked Questions

What tech stack does Intercity use?

Intercity's core stack is Microsoft-centric: Azure, Microsoft 365, Sentinel, Endpoint Manager, Intune, and Active Directory. They also use ServiceNow, HubSpot, Sage X3, and remote-access tools (AnyDesk, TeamViewer).

What is Intercity's main business focus?

Managed IT services, cloud infrastructure (Microsoft Azure), security operations, unified communications, and enterprise mobility. Active expansion in managed services growth and sales process automation.