Global managed IT services across hardware, security, and support operations
A&O IT Group operates a managed IT services business spanning field support, infrastructure management, and security across 130+ countries. The tech stack reflects a traditional MSP architecture—Active Directory, ServiceNow, SolarWinds, Cisco, Palo Alto—paired with emerging adoption of Microsoft Copilot and Claude AI for automation and efficiency. Current hiring velocity is accelerating across engineering and support, with notable projects in store-technology deployment and Power Platform automation workflows, signaling a shift toward internal tooling and AI-driven operational scaling.
Notable leadership hires: Finance Director, Technology Director
A&O IT Group is a global managed IT services provider operating across 130+ countries with 50+ years of operational heritage. The company serves retail, finance, healthcare, and hospitality sectors through field services (onsite and dispatch engineering), IT infrastructure management (hardware, imaging, deployment), 24/7 service-desk operations, network design and migration, and cybersecurity consulting (penetration testing, vulnerability assessments, red-team services). The business is headquartered in Bracknell, Berkshire, UK, with staff in the United States, India, and the United Kingdom. Current operations focus on supporting new store deployments, managing M&A integrations, and building in-house software tooling for operational efficiency.
Core stack includes Active Directory, ServiceNow, SolarWinds Orion, Cisco (wireless, ISE), Palo Alto Networks, Azure, AWS, and Power Platform. Recently adopting Microsoft Copilot and Claude AI for automation and workflow optimization.
Active projects include new store-technology deployments, Microsoft Copilot and Claude AI adoption, business-hub platform development, Power Platform automation workflows, and internal software development for operational efficiency.
A&O IT Group's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →
This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.