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First Focus Tech Stack

Australian MSP delivering managed IT, cloud, and cybersecurity to mid-market businesses

IT Services and IT Consulting Mascot, New South Wales 201–500 employees Founded 2003 Privately Held

First Focus is a 201–500-person managed service provider across Australia and New Zealand, structured around support, engineering, and security teams. The tech stack is heavily Microsoft-centric (Azure AD, Entra, Microsoft 365, Defender, Sentinel) with secondary strengths in AWS and endpoint protection (SentinelOne, Huntress, ThreatLocker). Active hiring is skewed toward senior-level support and engineering roles — suggesting either high-churn customer environments or aggressive scaling of delivery capacity — while the project list reveals integration work from recent acquisitions and a push toward AI-driven automation in service delivery.

Tech Stack 38 technologies

Core StackAzure AD Hyper-V AWS Windows Server Microsoft Exchange Active Directory Intune SentinelOne Entra Citrix Microsoft 365 Azure Azure AD Connect Azure IAM PowerShell Veeam ThreatLocker Huntress Cisco Umbrella Purview Azure AD Identity Protection Azure Security Center Sentinel Azure Defender for Cloud Microsoft 365 Defender Microsoft Purview Azure Sentinel Azure Privileged Identity Management DNS DHCP+8 more

What First Focus Is Building

◆Challenges

Post-acquisition migration
Eliminating recurring issues
Acquisition integration complexity
Security uplift
Infrastructure improvement
Smarter investment
Process inefficiencies
System gaps
Margin leakage
Licensing renewal chaos

▲Active Projects

Post-acquisition client technology migration
Embedding ai and automation into service delivery
Mfa implementation
Unleashed inventory reconciliation
Transition to core
Cargowise integration
Gst coding and bas preparation
Server builds
Moving customers to core
Lead qbrs and roadmap planning

Hiring Activity

Accelerating35 roles · 20 in 30d

Department

Support

12

Engineering

6

Ops

5

Security

5

Sales

4

Finance

2

Seniority

Senior

18

Mid

9

Lead

5

Junior

2

Notable leadership hires: Tech Lead

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About First Focus

First Focus operates as an outsourced IT partner for businesses with 20–200 staff, handling IT support, cybersecurity, cloud infrastructure, connectivity, and long-term strategy. The company maintains offices across seven Australian cities plus Auckland, with over 300 IT professionals on staff. Core revenue streams include managed support contracts backed by F-Connect (an internal customer portal and project-management tool), alongside cloud services (Azure and AWS), unified communications, and managed security. The company is currently integrating acquired businesses, modernizing customer infrastructure, and embedding automation into service delivery workflows.

HeadquartersMascot, New South Wales

Company Size201–500 employees

Founded2003

Hiring MarketsPhilippines, Australia, New Zealand

Frequently Asked Questions

What tech stack does First Focus use?

Microsoft-heavy: Azure AD, Entra, Microsoft 365, Azure, Intune, Defender for Cloud, Sentinel. Also deploys AWS, Citrix, Veeam for backup, and endpoint tools like SentinelOne, Huntress, and ThreatLocker.