D

Dijital Team Tech Stack

Offshore IT staffing and managed services for Australian businesses

IT Services and IT Consulting Brisbane, QLD 201–500 employees Founded 2023 Privately Held

Dijital Team runs an offshore staffing model based in Brisbane, filling IT operations and support roles primarily in Sri Lanka. The tech stack reveals a ConnectWise + Freshdesk + Microsoft 365 stack typical of managed service providers, with active adoption of Microsoft Defender, Sentinel, and Purview — indicating security and compliance hardening. Hiring velocity is accelerating across engineering and support, and internal projects center on service-desk automation and RMM optimization, suggesting Dijital is both serving clients and scaling its own operations platform.

Tech Stack 141 technologies

Core StackHubSpot Adobe Creative Cloud Adobe Illustrator Canva Figma Freshdesk Windows Server Power Automate Fortinet Palo Alto Networks Cisco Python Azure AD Intune Active Directory Photoshop InDesign Midjourney HTML/CSS ConnectWise Microsoft 365 Azure PowerShell Exchange Online Teams SharePoint OneDrive ConnectWise Automate YAML REST+109 more

AdoptingIntune Microsoft Defender Microsoft Sentinel Microsoft Purview Microsoft Entra BroadSoft 3CX

What Dijital Team Is Building

◆Challenges

Minimizing system downtime
Reducing complexity
Performance and security issues
Inefficiencies in system functions
Maintaining clean data across psa and crm
Improving procurement processes
Inefficient platform processes
Compliance configuration challenges
Critical technical incidents
Optimizing client it environments

▲Active Projects

Automation rules for service desk operations
Sla tracking dashboards
Integrations between connectwise, freshdesk, o365, azure
Development of training materials
Rmm optimization
Ticket management automation
Next generation digital loyalty platform
Landing page design
Email template design
Website development

Hiring Activity

Accelerating40 roles · 20 in 30d

Department

Engineering

16

Support

6

Data

3

Sales

3

Design

2

Marketing

2

Ops

2

Finance

1

Seniority

Senior

19

Mid

13

Lead

3

Junior

1

Notable leadership hires: Development Lead

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About Dijital Team

Dijital Team sources and manages offshore IT teams for Australian businesses seeking cost-efficient IT support and operations capacity. Founded in 2023, the company operates as a staffing and managed services provider, handling everything from day-to-day support ticket management and system administration to infrastructure optimization and compliance configuration. The organization spans 201–500 employees and is headquartered in Brisbane. Core pain points include minimizing client downtime, reducing system complexity, and maintaining clean data across PSA and CRM systems — all central to reliable managed services delivery.

HeadquartersBrisbane, QLD

Company Size201–500 employees

Founded2023

Hiring MarketsSri Lanka

Frequently Asked Questions

What tech stack does Dijital Team use?

ConnectWise, Freshdesk, Microsoft 365, Azure, Fortinet, Palo Alto Networks, Cisco, plus design tools (Figma, Canva, Midjourney). Actively adopting Microsoft Defender, Sentinel, Purview, Entra, and Intune.

What is Dijital Team working on?

Service-desk automation, SLA tracking dashboards, ConnectWise/Freshdesk/O365/Azure integrations, RMM optimization, ticket management automation, and a next-generation digital loyalty platform.