Omnichannel customer engagement platform with AI-powered chat and automation
Comm100 builds omnichannel customer engagement software—live chat, messaging, ticketing, and AI chatbots—for education, government, and commercial organizations. The tech stack reveals a classic .NET/C# backend (ASP.NET Core, Entity Framework, SQL Server/Oracle) paired with modern frontend tooling (React, JavaScript) and cloud infrastructure (AWS, Azure). Active adoption of LlamaIndex, AutoGen, and Langchain signals a strategic push into generative AI–powered conversation features, directly reflected in their project roadmap around AI assistant question-answering and agentic frameworks. Hiring velocity is accelerating with 6 roles posted in the last 30 days, heavily weighted toward engineering (5 roles), and includes a newly open Chief Executive Officer position.
Notable leadership hires: Chief Executive Officer
Comm100 is a Vancouver-based provider of digital customer engagement software founded in 2009. The platform consolidates live chat, secure messaging, AI-powered bots, ticketing, and automation into a single console, serving small to mid-market organizations across education, government, and commercial sectors. The company operates on a zero-downtime, security-first infrastructure model using .NET/C# on Azure and AWS. Current priorities center on expanding into igaming verticals, scaling annual recurring revenue into the 20–30% growth range, and improving sales and marketing efficiency. Leadership is actively recruiting to support both product development and go-to-market acceleration.
Backend: C#, .NET Core, ASP.NET Core, Entity Framework, SQL Server, Oracle. Frontend: React, JavaScript. Infrastructure: AWS, Azure. QA: Selenium, JMeter, TestNG, Fiddler. AI frameworks: LlamaIndex, AutoGen, Langchain.
AI-powered engagement solutions, including generative AI agentic frameworks and enhanced question-answering for AI assistants. Expanding into igaming verticals, scaling revenue growth to 20–30% ARR, and building repeatable go-to-market processes.
Comm100's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →
This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.