AI-powered patient billing and revenue cycle automation for healthcare providers
Collectly automates the patient financial experience across intake, engagement, and payment collection using Python, Flask, PostgreSQL, and ChatGPT. The stack choice—lightweight async architecture (Celery, Temporal, FastAPI) paired with ChatGPT integration—reveals an organization scaling toward real-time AI-driven billing support and payment orchestration. Active projects span integrations, LLM prompt engineering, and a new AI product launch, with hiring concentrated in engineering and sales, suggesting a product-market fit phase focused on expanding distribution and deepening automation depth.
Collectly builds an AI-powered revenue cycle management platform for healthcare providers—ambulatory groups, health systems, RCM companies, and behavioral health organizations. The product spans patient intake, pre-visit financial engagement, insurance verification, payment collection, and post-payment support via an AI assistant called Billie that handles billing inquiries across chat, email, SMS, and voice. Founded in 2017 and based in San Francisco with 51–200 employees, Collectly integrates with EHR and practice management systems to reduce administrative burden, accelerate cash flow, and lower cost-to-collect. The company operates across the United States, Spain, and Brazil.
Collectly runs on Python, Flask, PostgreSQL, Redis, and React. For AI capabilities, it uses ChatGPT. Async task processing relies on Celery and Temporal; browser automation uses Selenium and Puppeteer. Cloud infrastructure is AWS and GCP.
Active projects include core product development, integrations with medical systems, bi-directional data exchange, architecture improvements, new AI products, LLM prompt engineering, and a new product launch GTM plan. Sales enablement and voice-of-customer initiatives are also underway.
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