Bik.ai sells an AI-first CRM that lets eCommerce merchants run marketing and support agents across WhatsApp, Instagram, SMS, email and web chat. Its stack pairs Shopify and WhatsApp Business integrations with RAG and GPT-3.5 on a GCP-centric backbone (Cloud Run, Pub/Sub, Firestore) plus Kubernetes. Current hiring is minimal and senior-engineering only, and it centers on cloud cost control and developer productivity rather than headcount expansion.
Bik.ai is a privately held company founded in 2022 and headquartered in Palo Alto, with 51–200 employees. It builds a CRM aimed exclusively at eCommerce businesses, unifying marketing and customer support tools in a single dashboard. The product ships with a large library of prebuilt AI agents and a builder for creating custom ones. Agents can be deployed on messaging and web channels including WhatsApp, Instagram, Facebook Messenger, SMS, email and website chat. Current engineering hiring is based in India.
Bik.ai runs on PostgreSQL, Redis, Elasticsearch, Python and Node.js with React, deployed across GCP (Cloud Run, Pub/Sub, Firestore) and AWS on Kubernetes, with RAG and GPT-3.5 for AI features.
Hiring is currently minimal and focused on a senior engineering role based in India, tied to work on shared infrastructure, cloud cost optimization and internal AI agent tooling.
Bik.ai is headquartered in Palo Alto, United States. It was founded in 2022, has 51–200 employees, and currently hires engineering talent in India.
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Bik.ai's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →
This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.
