Bik.ai built an agentic AI CRM purpose-built for eCommerce, combining HubSpot, GPT-3.5, RAG, and a data stack (SQL, PostgreSQL, Elasticsearch) to replace fragmented marketing and support tooling. The hiring velocity is accelerating across sales, customer success, and product — matching their stated pain around scaling rapidly and processing 1B+ events annually. The org is actively recruiting in India, signaling offshore operations scaling.
Tech Stack 19 technologies
What Bik.ai Is Building
◆Challenges
- Expanding into new markets
- Reducing agent research time
- Customers repeating across channels
- Scaling rapidly
- Processing 1b+ events annually
- Scalable people processes
- Operational gaps in hr
- Hr process inefficiencies
- Reducing recurring issues
- Turn fragmented data into structured revenue engine
▲Active Projects
- Ai end-to-end ticket resolver
- Safeguards for sensitive situations
- Knowledge system ingestion
- Process building for core functions
- Global training across time zones
- Investor mis preparation and reporting
- Employee engagement initiatives
- Hr dashboards and reporting
- Hr policy and sop improvement
- New product launch gtm strategy
Hiring Activity
10 roles · 9 in 30d
Department
Seniority
Company intelligence
