BigPanda Tech Stack

Agentic AI platform for autonomous IT incident response and prevention

Software Development Redwood City, California 201–500 employees Founded 2012 Privately Held

BigPanda operates an AIOps platform centered on autonomous decision-making for IT operations—moving beyond alert aggregation toward machine-speed incident response and prevention. The tech stack is heavily weighted toward enterprise integrations (Salesforce, ServiceNow, Jira, Datadog, PagerDuty, vCenter, CloudWatch) and sales tooling (Outreach, Gong, ZoomInfo), reflecting a mature sales motion targeting large enterprises. Active projects around 'agentic AI' UX and 'AI-native interaction models' signal a shift from rules-based automation toward LLM-driven decision systems.

Tech Stack 25 technologies

Core StackSalesforce ZoomInfo Gong ServiceNow Jira Datadog CloudWatch PagerDuty Node.js AWS Cursor NetSuite Brex Docusign Expensify Python Sales Navigator Outreach Oktopost Lessonly vCenter Coupa Avalara Celigo LinkedIn Sales Navigator

What BigPanda Is Building

◆Challenges

Automating incident management
Reducing it noise
Eliminating it noise
Unifying siloed it functions
Digital transformation operational improvements
Improving operational resilience
Event schema cleanup
Complex system integration
Digital services uptime
Scaling core enterprise systems

▲Active Projects

Customer implementations
Multi-year strategic account plans
Ai-native ux principles and interaction models for an agentic ai platform
Renewal strategy execution
External system integration pipelines
Aiops implementation projects
Workflow design and architecture documentation
Ai strategy implementation
System integration optimization
Ai-driven product feature prompts

Hiring Activity

Accelerating20 roles · 15 in 30d

Department

Sales

Engineering

Support

Design

Finance

Ops

Product

Seniority

Senior

Director

Junior

Staff

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About BigPanda

BigPanda develops an AIOps platform that automates L1 operations and augments incident response teams for enterprises managing complex, multi-cloud IT environments. The platform integrates with dozens of monitoring, ticketing, and communication tools (Datadog, PagerDuty, ServiceNow, Jira) to reduce alert noise, unify siloed IT functions, and improve operational resilience. Founded in 2012 and based in Redwood City, California, the company operates across the United States, United Kingdom, and Israel with a 201–500-person workforce. The current hiring surge—16 roles posted in the last 30 days—is concentrated in sales (8 roles) with secondary demand in engineering, reflecting acceleration of enterprise customer expansion.

HeadquartersRedwood City, California

Company Size201–500 employees

Founded2012

Hiring MarketsUnited States, United Kingdom, Israel

Frequently Asked Questions

What tech stack does BigPanda use?

BigPanda's core stack includes Salesforce, ServiceNow, Jira, Datadog, PagerDuty, AWS, Node.js, and Python. Sales and operations rely on Outreach, Gong, ZoomInfo, and LinkedIn Sales Navigator for go-to-market activities.

Where is BigPanda headquartered?

BigPanda is headquartered in Redwood City, California. The company hires in the United States, United Kingdom, and Israel.

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How this profile is built

BigPanda's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →

This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.