BigPanda Tech Stack

Agentic AI platform for autonomous IT incident prevention and response

Software Development Redwood City, California 201–500 employees Founded 2012 Privately Held

BigPanda builds an AIOps platform that automates L1 operations and incident response using agentic AI—systems that make decisions and execute tasks autonomously rather than requiring constant human intervention. The sales-heavy hiring mix (7 of 14 active roles) combined with projects around executive reviews, QBRs, and cross-functional programs suggests a shift toward land-and-expand motion and post-sale retention, moving beyond pure technical alerting into operational efficiency consulting.

Tech Stack 16 technologies

Core StackSalesforce ZoomInfo Gong NetSuite Docusign Expensify Sales Navigator Outreach LinkedIn Sales Navigator Lessonly Oktopost Coupa Brex Avalara Celigo

What BigPanda Is Building

◆Challenges

It noise
Incident management
It-related pains
Digital services uptime
Post-sale operating system
Customer health and retention
Scaling cross-functional processes
Ai-powered platform positioning
Category education and adoption
Scaling enterprise data platform

▲Active Projects

Executive account reviews and qbrs
Cross-functional programs with sales and product ops
Risk management and value realization initiatives
Scalable recruiting processes
Hiring best practices across regions
Candidate experience improvement
Thought leadership strategy
Influencer strategy
Analyst engagement strategy
Saas data platform and shared framework services

Hiring Activity

Accelerating15 roles · 10 in 30d

Department

Sales

Engineering

Design

Marketing

Ops

Product

Seniority

Senior

Director

Junior

Lead

Notable leadership hires: Tech Lead

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About BigPanda

BigPanda is an IT operations and incident management platform founded in 2012 and headquartered in Redwood City, California. The platform uses agentic AI to prevent and respond to IT incidents at machine speed, reducing manual L1 work and augmenting incident response teams. The company serves mid-market and enterprise customers managing digital service reliability. BigPanda's go-to-market infrastructure—Salesforce, Sales Navigator, Outreach, Gong, ZoomInfo—is built for a sales-led model, and current project focus on customer health initiatives and cross-functional scaling reflects growth-stage operations priorities.

HeadquartersRedwood City, California

Company Size201–500 employees

Founded2012

Hiring MarketsUnited States, United Kingdom, Israel

Frequently Asked Questions

What tech stack does BigPanda use for sales and operations?

Salesforce, Sales Navigator, Outreach, Gong, and ZoomInfo for go-to-market; NetSuite, Coupa, and Brex for finance; Docusign for contracting.

Where does BigPanda hire?

United States, United Kingdom, and Israel. Majority of open roles are in sales (7), with additional positions in design, marketing, HR, ops, and product.