Windward is a ServiceNow-focused consulting firm built around enterprise IT service management deployments. The tech stack is heavily weighted toward monitoring (Dynatrace, Splunk, LogicMonitor, Moogsoft) and cloud platforms (AWS, Azure), paired with ServiceNow as the central orchestration layer — a pattern typical of firms handling large-scale ITSM migrations. Hiring skews senior (8 of 13 open roles at director or senior level), with engineering driving two-thirds of open positions, suggesting active delivery cycles on complex implementations rather than scaling sales infrastructure.
Notable leadership hires: Director of Sales
Windward provides IT service management consulting and ServiceNow implementation services to mid-to-large enterprise clients. Founded in 1997 and headquartered in Herndon, Virginia, the company operates across multiple ServiceNow modules (ITSM, OMT, TSM, TSOM, and workforce management) alongside infrastructure modernization on AWS and Azure. Current work includes CMDB modeling, ticketing platform migrations, API integrations, and workflow optimization. The firm pursues both net-new customer acquisition and account expansion within existing strategic clients.
ServiceNow (platform core), Dynatrace, Splunk, LogicMonitor for monitoring, AWS and Azure for cloud infrastructure, Kafka for streaming, Elasticsearch, and Tableau for analytics.
Yes. 10 of 13 active roles are engineering positions, with 8 at senior or director level, focused on ServiceNow implementations and cloud infrastructure.
Herndon, Virginia. The company was founded in 1997 and currently employs 51–200 people.
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