ServiceNow and observability consulting for enterprise IT operations
Windward is a ServiceNow and Dynatrace-focused systems integrator built around enterprise IT service management and monitoring. The stack reveals a deep operational focus: ServiceNow forms the core (ITSM, workspace management, ticketing), while Dynatrace, Splunk, Elasticsearch, and Netcool handle observability and network performance. Active projects center on ServiceNow module implementations (ITSM, TSM, workspace) and Dynatrace Gen3 deployments with agentic intelligence — signaling movement toward AI-assisted incident response and self-service portals.
Windward delivers consulting and systems integration services for IT operations and service management, primarily through the ServiceNow platform. The company works with mid-to-large enterprises on module implementations, reporting enhancements, and monitoring infrastructure across Dynatrace, Splunk, and Netcool. Revenue is driven by consulting engagements and account expansion within existing customers; hiring is heavily weighted toward senior engineering roles, with limited sales infrastructure, suggesting a delivery-driven, specialist model rather than a high-volume sales motion.
Primary: ServiceNow, Dynatrace, Elasticsearch, Splunk, Netcool, Kafka. Supporting: AWS, Azure, VMware, SailPoint, LogicMonitor, Moogsoft, Tableau, Oracle, MariaDB, MySQL.
ServiceNow ITSM/TSM/workspace management implementations, Dynatrace Gen3 observability deployments with agentic workflows, Elastic-Netcool-Kafka integration, and self-service observability onboarding portals.
Windward's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →
This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.