Direct-to-consumer medical apparel brand with vertical integration
FIGS manufactures and sells medical scrubs through a vertically integrated e-commerce operation (Shopify + BigCommerce, NetSuite backend). The tech stack reveals a mature, infrastructure-as-code-focused engineering org (Kubernetes, Terraform, Argo CD, Flux) running analytics across Elasticsearch, PostgreSQL, Looker, and Tableau—unusual depth for a fashion retailer, signaling data-driven operations scaling. Current hiring is operations and sales-heavy (13 and 12 roles respectively), while engineering and product remain constrained (4 roles each), suggesting the constraint is execution and commercial growth, not platform innovation.
Notable leadership hires: Community Hub Lead
FIGS designs, manufactures, and sells medical scrubs and apparel to healthcare professionals through direct-to-consumer channels. Founded in 2013 and headquartered in Santa Monica, California, the company operates as a publicly traded retailer with 201–500 employees. The business model is vertically integrated—controlling design, fabric sourcing, and fulfillment through proprietary e-commerce infrastructure. Active projects span supply-chain visibility, international website optimization, in-store events, and seasonal merchandise planning. Current pain points include enterprise scalability, supply-chain visibility, conversion optimization, and quality consistency across embroidery and manufacturing operations.
FIGS operates on Shopify and BigCommerce storefronts with a NetSuite ERP backend. Infrastructure runs on AWS with Kubernetes orchestration, Terraform for infrastructure-as-code, and Argo CD for CI/CD. Data flows through PostgreSQL, Elasticsearch, and visualization tools like Looker and Tableau.
Active initiatives include supply-chain visibility projects, international and localized website optimization, in-store events and sampling programs, infrastructure-as-code improvements, and seasonal merchandise planning to support holiday and seasonal demand.
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