Veteran Benefits Guide processes disability benefit claims for US veterans through a network of medical service providers and the VA. The tech stack reveals a Salesforce-heavy operations backbone (Sales Cloud, Service Cloud, Marketing Cloud) paired with infrastructure-as-code adoption (Terraform, CloudFormation) and active security hardening (SIEM, EDR, vulnerability scanning). Hiring velocity is accelerating across engineering, data, and security—signaling a shift from manual case management toward automation and cloud-native reliability.
Notable leadership hires: Lead Conversion Specialist
Veteran Benefits Guide helps US veterans navigate the VA disability benefits process by coordinating medical evaluations, claim preparation, and submission to the Department of Veterans Affairs. Since 2015, the company has assisted over 55,000 veterans in securing disability benefits. Operations span Las Vegas (headquarters) and San Diego, with a credentialed network of medical service providers who ensure claims are fully documented and accurate, reducing appeals and accelerating VA processing. The business model centers on removing friction from an otherwise lengthy and complex federal claims workflow.
Core systems: Salesforce (Sales Cloud, Service Cloud, Marketing Cloud, Apex, Lightning Web Components), NetSuite, MuleSoft. Infrastructure: AWS, Azure, VMware, Hyper-V, Windows Server, Linux. Data and automation: dbt, SQL, Git, Terraform, CloudFormation. Security: SIEM, EDR, MITRE ATT&CK. Operations: Asana, Jira, Smartsheet, Oracle Primavera, QuickBooks.
Active projects include: Salesforce Sales Cloud and Experience Cloud enhancements, hybrid and SaaS-first infrastructure migration, AI-driven automation, SIEM platform and vulnerability scanning deployments, and integrated marketing campaigns. Security and reliability improvements are priorities alongside operational automation.
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