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Company profile

Supportwave Tech Stack

Embedded engineers and AI-assisted IT helpdesk for enterprise IT teams

IT Services and IT Consulting London 51–200 employees Founded 2019 Privately Held

Supportwave is a London-based technology services firm placing software developers and IT engineers inside client teams alongside an AI-assisted helpdesk. Its stack is heavily Microsoft-centric (Azure, Intune, Exchange Online, Purview, Power Automate) with Cisco networking and VMware/Hyper-V, while Vanta, Drata and Secureframe point to compliance-driven delivery. Accelerating, support-heavy hiring centers on SLA-bound, round-the-clock coverage.

Tech Stack 147 technologies

Core StackHyper-V VMware SQL Server AWS Python Ansible Cisco Vanta Drata Intune Azure DevOps Power Apps Power Automate Microsoft Exchange Jira Exchange Online Azure PowerShell Azure Cisco IOS XR Cisco IOS HPE Dell NVIDIA GCP Secureframe Purview Windows 365 SharePoint Online Azure Purview Microsoft Graph API+102 more

What Supportwave Is BuildingChallenges and projects from their job posts

◆Challenges

  • Meeting strict SLA response and compliance targets
  • Maintaining business continuity during off-hours
  • Strengthening technical security controls
  • Handling hardware failures
  • Firewall-secured networking

▲Active Projects

  • Microsoft 365 and Exchange Online migrations
  • SOC 1/2, ISO 27001 and HIPAA audits
  • Scalable Azure infrastructure project
  • Cisco IOS to IOS XR migration
  • VMware or Hyper-V virtualization
  • Threat detection implementation

Hiring Activity

Accelerating20 roles · 15 in 30d

Department

Support
10
Engineering
8
Ops
2
Security
2

Seniority

Mid
15
Senior
5
Junior
1
Staff
1
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About Supportwave

Supportwave, founded in 2019 and headquartered in London, provides enterprise technology services in two lines: embedded software developers and IT support engineers, and an IT helpdesk combining AI triage with dedicated engineers. Engagements can be onsite or remote, with helpdesk coverage tiers spanning business hours through 24/7. The company is privately held with 51–200 employees and operates across the UK, US, EU and South Africa. Recent hiring spans Sweden, the United States, South Africa, the United Kingdom, Colombia, the UAE and Singapore.

HeadquartersLondon
Company Size51–200 employees
Founded2019
Hiring MarketsSweden, United States, South Africa, United Kingdom, Colombia, United Arab Emirates, Singapore

Frequently Asked Questions

What tech stack does Supportwave use?

Supportwave works across Azure, AWS and GCP, Microsoft 365 tools like Exchange Online, Intune and SharePoint Online, VMware and Hyper-V, Cisco IOS/IOS XR, Python, Ansible, and compliance platforms Vanta, Drata and Secureframe.

Is Supportwave hiring IT support engineers?

Yes. Hiring is accelerating and weighted toward support and engineering roles, mostly mid-level, with additional ops and security positions.

What countries does Supportwave hire in?

Supportwave is hiring in Sweden, the United States, South Africa, the United Kingdom, Colombia, the United Arab Emirates and Singapore.

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How this profile is built

Supportwave's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →

This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.