Serval Tech Stack

AI-powered help desk and workflow automation platform

Software Development San Francisco, California 51–200 employees Privately Held

Serval builds an AI agent platform for IT operations, combining help desk, access management, and workflow automation. The tech stack (Terraform, Kubernetes, Go, TypeScript, React across AWS/GCP/Azure) indicates infrastructure-heavy engineering, while hiring is split almost evenly between sales, engineering, and marketing—a GTM-stage company scaling field programs and account-based marketing alongside product development. Active projects center on go-to-market velocity and migration infrastructure, suggesting both early customer acquisition and product-market expansion.

Tech Stack 31 technologies

Core StackTerraform AWS Figma Salesforce HubSpot TypeScript gRPC Go Kubernetes React 6sense Demandbase Marketo Zapier Workato Python JavaScript ServiceNow GCP Azure Notion X Outreach Apollo

AdoptingLinkedIn Recruiter

What Serval Is Building

◆Challenges

Eliminating repetitive manual work
High-volume operational work
Legacy systems
Replacing manual processes
Reaching hard-to-reach accounts
High-friction operational work
Legacy system replacement
Manual process replacement
No playbook for social media
Lack of social media presence

▲Active Projects

Gtm hiring strategy
West coast go-to-market strategy for field programs
Migration plans
Field marketing experiences design
V1 of serval
Abm programs with strategic accounts
Sourcing infrastructure build
Social media strategy rollout
Founder personal brand development
Bug fixes and feature builds

Hiring Activity

Accelerating45 roles · 45 in 30d

Department

Sales

Engineering

Marketing

Design

Product

Finance

Seniority

Senior

Manager

Mid

Lead

Director

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About Serval

Serval provides a unified help desk platform augmented with an embedded AI agent workforce designed to automate high-friction IT operations tasks. The platform handles both tactical help desk requests and enterprise workflow automation, with real-time insights surfaced to IT teams. The company operates out of San Francisco with 51–200 employees, currently hiring across sales, engineering, and marketing. The product roadmap reflects focus on scaling customer deployments (v1 stabilization, migration planning) and expanding field-led go-to-market, particularly on the West Coast.

HeadquartersSan Francisco, California

Company Size51–200 employees

Hiring MarketsUnited States

Frequently Asked Questions

What tech stack does Serval use?

Serval runs on Terraform, Kubernetes, and multi-cloud infrastructure (AWS, GCP, Azure). Core services use Go and TypeScript with React frontends. Data and workflow orchestration rely on gRPC and integration platforms like Zapier and Workato.

What is Serval working on?

Current priorities include GTM scaling (West Coast field programs, ABM with strategic accounts), product stabilization (v1 feature builds and bug fixes), and internal infrastructure (sourcing and migration planning).

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How this profile is built

Serval's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →

This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.