AI-agent help desk, access management and IT automation platform
Serval sells an AI-driven IT help desk and access automation platform, built on Go, TypeScript, gRPC and Kubernetes across AWS, GCP and Azure. Hiring is accelerating and heavily sales-led and senior-weighted, backed by a dense ABM stack (6sense, Demandbase, Outreach, Apollo), which points to an enterprise go-to-market push. Projects include an East Coast GTM strategy and ABM programs for key accounts.
Serval builds a unified platform combining IT help desk, access management and workflow automation, with AI agents that handle service requests. It targets IT teams looking to replace manual processes and rigid legacy systems with automation. The company is privately held, headquartered in San Francisco, and employs 51–200 people. It hires in the United States and United Kingdom across sales, engineering, marketing, security and operations. Its stack integrates with identity and ITSM tools such as Okta, Entra and ServiceNow.
Serval uses Go, TypeScript, Python, React, gRPC, PostgreSQL, Kubernetes and Terraform across AWS, GCP and Azure, plus Salesforce, HubSpot, 6sense, Demandbase and Outreach for go-to-market.
Yes. Sales is Serval's largest hiring area, with mostly senior roles, alongside engineering and marketing. Hiring is accelerating in the United States and United Kingdom.
Serval is headquartered in San Francisco, California, and has 51–200 employees.
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Serval's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →
This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.