Company profile

RouteThis Tech Stack

WiFi installation, repair and remote support software for service providers

Software Development Kitchener, Ontario 51–200 employees Founded 2013 Privately Held

RouteThis builds device-agnostic software that helps internet service providers and smart home brands diagnose and fix in-home WiFi remotely. OpenAI, ElevenLabs and RAG in the stack, plus a stated project to build autonomous agents into the product, point to AI-driven support automation. Accelerating, senior-weighted hiring led by sales, alongside renewal and pipeline pain points, signals a push to scale enterprise revenue and retention.

Tech Stack 24 technologies

Core StackSalesforce NetSuite Snowflake Node.js TypeScript Python AWS AWS Lambda Terraform dbt MongoDB DynamoDB AWS RDS Kubernetes OpenAI React RAG LinkedIn Sales Navigator AWS EKS Kinesis Kinesis Data Firehose ElevenLabs Android iOS

What RouteThis Is BuildingChallenges and projects from their job posts

◆Challenges

Low customer renewal rates
Scaling enterprise sales pipeline
Reducing support costs and inefficiencies
Persistent connectivity and WiFi problems

▲Active Projects

Building autonomous AI agents into products
RAVA partner strategy
Customer health and renewal program
ROI studies using customer data
Account-based pipeline generation playbook
Revenue forecasting and SaaS KPI reporting

Hiring Activity

Accelerating7 roles · 4 in 30d

Department

Sales

Product

Finance

Support

Seniority

Senior

Lead

Manager

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About RouteThis

RouteThis is a privately held software company founded in 2013 and headquartered in Kitchener, Ontario, with 51–200 employees. It sells to internet service providers and smart home brands, providing remote support platforms and tools for in-home WiFi installation, repair and troubleshooting that work across customer premises equipment. The platform targets lower handle times, fewer technician dispatches and higher revenue per subscriber. Its engineering runs on AWS with Node.js, TypeScript, Python, React and native Android and iOS apps, while go-to-market and finance operate on Salesforce and NetSuite. The company hires in Canada and the United States.

HeadquartersKitchener, Ontario

Company Size51–200 employees

Founded2013

Hiring MarketsCanada, United States

Frequently Asked Questions

What tech stack does RouteThis use?

RouteThis runs on AWS (EKS, Lambda, RDS, Kinesis) with Kubernetes and Terraform, Node.js, TypeScript, Python, React, Android and iOS, MongoDB and DynamoDB, plus Snowflake and dbt for data and Salesforce and NetSuite for business systems.

Does RouteThis use AI or OpenAI?

Yes. Its stack includes OpenAI, ElevenLabs and RAG, and job posts reference building autonomous agents into its WiFi support solutions.

Is RouteThis hiring in sales?

Yes. Hiring is accelerating and skews toward senior sales roles, with additional openings in product, finance and support across Canada and the United States.

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How this profile is built

RouteThis's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →

This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.