Customer onboarding and PSA platform for professional services teams
Rocketlane builds onboarding and project-automation software for services organizations. The tech stack is enterprise-grade (NetSuite, Salesforce, Workday, Snowflake, PostgreSQL, Redis, Docker, AWS) with heavy instrumentation for load testing (JMeter, k6, LoadRunner, Gatling) and modern deployment pipelines (GitHub Actions, Jenkins)—indicating focus on reliability at scale and handling complex integrations. Active projects around AI-assisted workflows, custom integrations with major ERPs, and data migration suggest the product is evolving from a standalone tool toward a unified operational backbone.
Rocketlane is a customer onboarding and professional services automation (PSA) platform founded in 2020, headquartered in San Francisco with 201–500 employees. The product unifies project management, resource planning, and financial tracking for services teams delivering customer implementations. Core use cases span onboarding acceleration, project profitability tracking, and cross-functional collaboration between customer success, delivery, and finance. The platform integrates with major ERP and CRM systems (NetSuite, Salesforce, Workday) and operates on AWS infrastructure with PostgreSQL and Snowflake as data layers.
Backend: Java, Spring, PostgreSQL, Redis on AWS. Frontend: JavaScript, TypeScript. DevOps: Docker, GitHub, GitHub Actions, Jenkins. Data: Snowflake. Integration & automation: Workato, Boomi, Zapier, Make. Testing: JMeter, k6, LoadRunner, Gatling, Playwright, Cypress.
Launching Nitro product line; building AI-assisted task automation; custom integrations with NetSuite, Salesforce, and Workday; data migration tooling; and usage-gap identification to drive customer adoption across lifecycle stages.
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