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Company profile

RIFF Digital Engagement Tech Stack

Outsourced multichannel customer service and digital engagement operations

Consumer Services Amsterdam, Noord-Holland 201–500 employees Founded 2012 Public Company

RIFF Digital Engagement runs outsourced customer contact across channels, with a stack spanning CRM and service platforms (Salesforce, Dynamics 365, HubSpot, Zendesk, Sprinklr, WhatsApp), which suggests it works inside each client's own tooling. Python, Airflow and Prefect on AWS, Azure and GCP point to in-house data pipelines. Its only open role is a mid-level support position focused on ITSM and CMDB optimization, so the internal priority is IT operations hygiene rather than headcount growth.

Tech Stack 16 technologies

Core StackAWS Python Apache Airflow Prefect Salesforce HubSpot Dynamics 365 Zendesk SAP AFAS Exact Online Azure GCP Autotask Sprinklr WhatsApp

What RIFF Digital Engagement Is BuildingChallenges and projects from their job posts

◆Challenges

Improving it processes

▲Active Projects

ITSM system optimization
CMDB optimization

Hiring Activity

Minimal1 roles · 1 in 30d

Department

Support

Seniority

Mid

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About RIFF Digital Engagement

RIFF Digital Engagement is an Amsterdam-based customer service and digital engagement company founded in 2012. It handles complex customer contact on behalf of client brands across multiple channels and systems, with an emphasis on personal, unscripted interactions. The company employs 201–500 people and operates as a public company in the Netherlands. Its internal operations run on AFAS and Exact Online for finance and HR, with Autotask supporting IT service management.

HeadquartersAmsterdam, Noord-Holland

Company Size201–500 employees

Founded2012

Hiring MarketsNetherlands

Frequently Asked Questions

What tech stack does RIFF Digital Engagement use?

RIFF uses Salesforce, Dynamics 365, HubSpot, Zendesk, Sprinklr and WhatsApp for customer contact, plus AWS, Azure, GCP, Python, Apache Airflow and Prefect, with AFAS, Exact Online, SAP and Autotask for back office.

Where is RIFF Digital Engagement headquartered?

RIFF Digital Engagement is headquartered in Amsterdam, Noord-Holland, in the Netherlands, which is also where it currently hires.

What is RIFF Digital Engagement working on?

Current job posts point to internal IT work: optimizing its ITSM system and CMDB, and improving IT processes. Hiring is minimal and centered on a mid-level support role.

How this profile is built

RIFF Digital Engagement's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →

This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.