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AAA National Tech Stack

Member services and insurance platform serving 66M+ automotive and travel members

Consumer Services Heathrow, Florida 201–500 employees Founded 1902 Nonprofit
aaa.com LinkedIn

AAA National operates a diversified member-services organization built on Dynamics 365, AWS, and Microsoft's Power Platform stack (Power Apps, Power BI). The tech foundation reflects a mid-market enterprise architecture: relational databases (PostgreSQL, SQL Server), cloud compute (AWS, Azure), and low-code/no-code tooling (Power Apps for canvas applications, Power BI for analytics). Active hiring skews senior (5 of 10 roles) across engineering, support, and sales, with documented pain around multi-channel complaint management, open enrollment execution, and cross-business-line data integration—suggesting operational scaling and modernization priorities.

Tech Stack 37 technologies

Core StackDynamics 365 AWS Java Node.js Python DynamoDB PostgreSQL SQL Server Bitbucket GraphQL Smartsheet Jira Trello Asana Power Platform Power Apps Power BI C# .NET JavaScript DocuSign React JavaScript/TypeScript Spring Boot CI/CD Microsoft Project Salesforce Marketing Cloud Microsoft Dynamics 365 Azure Microsoft Access+7 more

What AAA National Is Building

◆Challenges

  • Managing member complaints across channels
  • Ensuring timely resolution of member complaints
  • Improving member loyalty
  • Ensuring benefit compliance
  • Managing open enrollment
  • Reducing benefit administration errors
  • Complex production issues
  • Integrating transaction-based data across business lines
  • Increasing data refresh frequency
  • Integration challenges

▲Active Projects

  • Open enrollment planning and execution
  • Benefits program analysis and benchmarking
  • Benefit presentation development
  • Custom analytical projects
  • Program execution
  • Dynamics 365 enterprise solution
  • Custom power apps (canvas apps)
  • Advanced power bi dashboards
  • Advertising contract processing for tourbook print ads
  • Issue triage via ppn/tst issue tracker

Hiring Activity

Accelerating10 roles · 10 in 30d

Department

Engineering
3
Support
3
Sales
2
HR
1
Ops
1

Seniority

Senior
5
Mid
4
Junior
1
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About AAA National

AAA National is a nonprofit member-services organization headquartered in Heathrow, Florida, serving over 66 million members across automotive, travel, insurance, personal finance, traffic safety, and mobility. The organization delivers roadside assistance, member benefits programs, and related insurance and financial products. With 201–500 employees, AAA operates across multiple revenue and service lines, managing open enrollment, benefits compliance, member complaints, and advertising operations (Tourbook print ads). Technology infrastructure spans on-premise (SQL Server, Dynamics 365, Microsoft Access) and cloud (AWS, Azure), with recent investment in custom Power Apps and advanced Power BI reporting.

HeadquartersHeathrow, Florida
Company Size201–500 employees
Founded1902
Hiring MarketsUnited States

Frequently Asked Questions

What tech stack does AAA National use?

Dynamics 365, AWS, Azure, PostgreSQL, SQL Server, Java, Python, Node.js, React, Power Platform (Power Apps, Power BI), GraphQL, and Salesforce Marketing Cloud. No major tech migrations (adopting/replacing) listed in recent activity.

What are AAA National's main operational challenges?

Key documented pain points include managing member complaints across multiple channels, ensuring timely complaint resolution, improving member loyalty, managing open enrollment, integrating transaction data across business lines, and reducing benefit administration errors.

How this profile is built

AAA National's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →

This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.