Accounting, inventory, and workforce platform for restaurant operators
Restaurant365 is a back-office management platform for restaurants covering accounting, inventory, scheduling, and payroll — built on Salesforce, Sage Intacct, and Snowflake. The hiring mix skews sales and support (22 of 48 roles), signaling a land-and-expand motion into a large installed base; active projects around AI-powered agents, dunning automation, and Glean connectors suggest the company is automating internal workflows and moving support toward self-service. Pain points cluster around reducing AI hallucinations, documentation gaps, and high-volume operational scaling — typical challenges for a SaaS platform serving 40,000+ restaurants at varying maturity levels.
Restaurant365 provides an integrated management platform purpose-built for restaurant operators and chains. The product spans four core areas: accounting and financial reporting (Sage Intacct-powered), food and labor cost control, inventory management, and workforce scheduling and payroll. The platform integrates with hundreds of POS systems, vendor networks, and banking connections to surface unified reporting and actionable insights. The company operates a remote-first model with headquarters in Irvine, California and an office in Austin, Texas, and serves over 40,000 restaurants across the United States, Mexico, Canada, and Peru.
Salesforce, Sage Intacct, Snowflake, HubSpot, Freshdesk, GitLab, Jira, Figma, Gainsight, and Workato are core platforms. OAuth 2.0, OIDC, and SCIM handle identity and integration infrastructure.
AI-powered agents and automations, Glean connectors and strategy, automated dunning campaigns, connector health monitoring, internal documentation improvement, and lead routing optimization for SMB restaurant segment.
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