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Restaurant365 Tech Stack

Accounting, inventory, and workforce platform for restaurant operators

Software Development Irvine, California 501–1,000 employees Privately Held

Restaurant365 is a back-office management platform for restaurants covering accounting, inventory, scheduling, and payroll — built on Salesforce, Sage Intacct, and Snowflake. The hiring mix skews sales and support (22 of 48 roles), signaling a land-and-expand motion into a large installed base; active projects around AI-powered agents, dunning automation, and Glean connectors suggest the company is automating internal workflows and moving support toward self-service. Pain points cluster around reducing AI hallucinations, documentation gaps, and high-volume operational scaling — typical challenges for a SaaS platform serving 40,000+ restaurants at varying maturity levels.

Tech Stack 77 technologies

Core StackSalesforce Freshdesk Slack Jira Confluence GitLab Zoom Gong Gainsight HubSpot Intercom QuickBooks Workato Snowflake Figma Salesforce CPQ Sage Intacct Microsoft 365 SharePoint OneDrive Freshservice OAuth 2.0 OIDC SCIM MCP Microsoft Office Excel Outlook Intacct LinkedIn Recruiter+45 more

What Restaurant365 Is Building

Challenges

  • Reduce hallucinations or incorrect actions
  • Improve knowledge quality
  • Identifying gaps in self-help documentation
  • Improving targeting efficiency
  • Improving retention
  • High-volume support environment
  • High-volume order processing
  • Operational excellence for saas platform
  • Scaling cash collections effort
  • Automating dunning messages

Active Projects

  • Ai-powered agents and automations
  • Ai agents in glean
  • Internal documentation improvement
  • Automated dunning campaigns
  • Containerized environments
  • Glean connectors strategy and roadmap
  • Integration development using apis/sdks and webhooks
  • Connector health monitoring and sla enforcement
  • Outbound excellence us smb restaurant market
  • Lead routing optimization

Hiring Activity

Steady50 roles · 20 in 30d

Department

Sales
12
Support
10
Ops
5
Data
4
Engineering
4
Finance
4
HR
3
Product
3

Seniority

Mid
15
Senior
10
Junior
7
Director
5
Manager
5
Principal
3
Lead
1
VP
1
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About Restaurant365

Restaurant365 provides an integrated management platform purpose-built for restaurant operators and chains. The product spans four core areas: accounting and financial reporting (Sage Intacct-powered), food and labor cost control, inventory management, and workforce scheduling and payroll. The platform integrates with hundreds of POS systems, vendor networks, and banking connections to surface unified reporting and actionable insights. The company operates a remote-first model with headquarters in Irvine, California and an office in Austin, Texas, and serves over 40,000 restaurants across the United States, Mexico, Canada, and Peru.

HeadquartersIrvine, California
Company Size501–1,000 employees
Hiring MarketsUnited States, Mexico, Peru, Canada

Frequently Asked Questions

What is Restaurant365's tech stack?

Salesforce, Sage Intacct, Snowflake, HubSpot, Freshdesk, GitLab, Jira, Figma, Gainsight, and Workato are core platforms. OAuth 2.0, OIDC, and SCIM handle identity and integration infrastructure.

What is Restaurant365 working on?

AI-powered agents and automations, Glean connectors and strategy, automated dunning campaigns, connector health monitoring, internal documentation improvement, and lead routing optimization for SMB restaurant segment.

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