AI voice agents for loan servicing and collections optimization
Prodigal builds AI voice agents purpose-built for loan servicing and collections, trained on 400M+ consumer finance conversations. The tech stack reveals a voice-first product: Deepgram and ElevenLabs for speech recognition and synthesis, WebRTC for real-time interactions, plus Databricks and dbt for training-data pipelines. Engineering dominance in hiring (10 of 21 active roles) and a full project roadmap around agentic AI and LLM reasoning signal heavy R&D lift toward autonomous negotiation and recovery workflows.
Prodigal sells AI-powered collections software to lenders and debt-collection firms. The product uses generative AI to generate personalized payment strategies and conduct voice-based interactions with consumers, aiming to improve recovery rates and payment velocity. The platform integrates with payment processors (Stripe, Razorpay), CRM systems (Salesforce, Zendesk), and loan-management infrastructure via APIs and webhooks. The company operates across the United States and India, with 51–200 employees founded in 2018 and headquartered in Mountain View.
Prodigal's generative AI has been trained on over 400 million consumer finance conversations, targeting expertise in lending and collections workflows.
Core: Python, PySpark, SQL, PostgreSQL, MongoDB. Voice: Deepgram, ElevenLabs, WebRTC. Data: Databricks, dbt, MLflow, Apache Airflow. Integrations: Stripe, Razorpay, Salesforce, Zendesk.
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