Incident response and digital operations platform for engineering teams
PagerDuty sells an incident response and operations platform to engineering teams, and its hiring is heavily sales-weighted and senior-skewed, pointing to enterprise expansion rather than product build-out. A deep revenue stack (Salesforce CPQ, Gong, Xactly, Zuora, Gainsight) and pain points around complex deal cycles and churn show the push is upselling the Operations Cloud while product work targets agentic SRE automation.
Notable leadership hires: Strategy Director, Customer Success Director, Head of Content Marketing
PagerDuty, founded in 2009 and headquartered in San Francisco, is a public company that provides software for detecting, routing and resolving operational incidents in real time. Its platform, packaged as the Operations Cloud, serves engineering and operations teams responsible for keeping digital services running. The company employs 1,001–5,000 people and hires across the United States, Canada, the United Kingdom and Portugal. Its infrastructure spans AWS, GCP and Azure with Kubernetes and Terraform, while back-office operations run on NetSuite, Workday and Coupa.
PagerDuty's stack includes Java, Ruby, Python and PHP on AWS (EKS, Lambda, RDS), GCP and Azure, with Kubernetes, Istio and Terraform, plus Salesforce, Gainsight, Gong, Zuora and NetSuite on the business side.
Yes. Sales is PagerDuty's dominant hiring function, mostly at senior level, with additional openings in engineering, marketing and product across the US, Canada, UK and Portugal.
Current initiatives include driving Operations Cloud adoption, an agentic automation experience for autonomous SRE agents, a multi-year workflows and actions roadmap, customer health monitoring and native integrations.
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PagerDuty's technology stack, projects, and hiring signals are inferred from public hiring and company data — career pages, public listings, and company web presence — then clustered and de-duplicated. Figures are estimates that refresh over time. Read our full methodology →
This is not an official vendor or customer list. It is a technology-adoption signal inferred from public data, intended for B2B research.